Job Scope: To analyze multifaceted information and design cost-effective, operationally feasible solutions to meet customer requirements while supporting operations in re-engineering current processes to maintain cost competitiveness.
Key Responsibilities:
Liaise with DHL customers and business development staff to understand customer supply chain requirements.
Provide analysis and design support for new business, operational implementations, and re-engineering initiatives.
Collect and analyze data related to logistics operations.
Determine optimal logistics operating solutions for customers.
Utilize appropriate software tools for developing, modelling, evaluating, and selecting solution options.
Clearly outline solutions in appropriate formats for customer presentations and participate in these presentations as required.
Manage consultancy projects as needed.
Provide guidance to subordinates in complex solutions design.
Support continuous improvement activities for current operations.
Act as the internal focal point for access to Logistics Solutions expertise.
Develop effective customer presentations of the appropriate solutions as part of pursuit teams.
Experience & Qualification
Minimum of 8 to 10 years of logistics solution design experience or 12+ years of logistics operations management in warehousing or transport.
Consulting experience is desirable.
Degree in a relevant discipline (engineering degree preferred).
Skills and Competencies:
Knowledge of warehousing, transportation, and broader supply chain topics.
Strong knowledge of the logistics business.
Advanced computer proficiency.
Understanding of modelling/simulation/CAD tools such as Paragon, CAPS, CAST, AutoCAD, or CLASS (desirable).
Knowledge of process flow diagrams and time & motion studies.
Strong analytical skills.
Excellent communication and presentation skills.
Commercially astute with a customer-centric approach.
Self-starter, result-driven, flexible, and innovative.
Reliable team player with tenacity and an energizing presence.
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