Senior Consultant - Customer Service transformation And AI in Gurgaon, India

... preferences - Handle end-to-end sales process from enquiry to booking confirmation - Convert leads into confirmed bookings through effective client engagement and follow-ups - Coordinate with vendors, airlines, hotels, and ground partners to ensure seamless travel arrangements - Deliver exceptional customer service to ensure ...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal ...

55k

... with the Shift In-charge and branch operations team to ensure service commitments are consistently achieved while maintaining the highest standards of safety, customer service and operational discipline. To execute timely pickup and delivery of shipments, ensure accurate shipment handling, customer interactions and COD collections ...

... in a back-office environment. The candidate ensures there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements Receiving and documenting claims both electronic and paper claims Sorting, processing, and vetting claims firsthand for claims payment and ...

• On-site

... Days: 5 Days Working (as per Roster) Mode: In office Position Summary: We are seeking a Customer Service Representative – Inbound & Outbound (HVAC Process) to handle all inbound and outbound customer calls related to HVAC services across different regions of the United States. The role involves managing paid and organic ...

... Delivery; Customer Service Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Planning & Organizing Skills;We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive ...

• Remote
• Hybrid
• Full-time

... setting the financial justification and obtaining approval from the key stakeholders - Network Analytics, technical design and implementation for network transformation programs e.g. - Node programme, Network Life Cycle, EoL, Migrations etc. - Deliver Network discovery and service analytics methods and database, aligned ...

• Full-time
• Contract

... period. Below are further details about the role: Role: Ivalua Functional Consultant Experience: 5+ Years Location: PAN India Notice Period: Immediate- 15 Days Mandatory Skills: Ivalua Functional Expertise,Ivalua–SAP Integration,Ivalua Certification Job Description: Ivalua Functional Consultant 5 Years of Experience L2 or ...

... outbound calls, handling customer inquiries, generating leads, and maintaining positive customer relationships. Responsibilities Make outbound calls to customers and prospects Explain company products and services Handle customer queries professionally Generate and follow up on leads Maintain call records and customer database ...

... offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs ...

• On-site

... issues or escalate them to the relevant teams when necessary. - Guide customers on product features, usage, and best practices. - Maintain accurate records of customer interactions and resolutions in the CRM system. - Gather customer feedback and share insights with internal teams to improve service. Requirements: - Education:Degree ...

• Remote
• Hybrid
• Full-time

... operating and maintaining network components such as video conferencing systems (Google Meet/MS Teams) and network printers. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 ...

• Full-time

... https://jobeax.com/link/9QmyBd6n6RNe4gQ1 ) Job Title: Customer Support Executive – Email & Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely ...

... working with a talented group of interiors designers - World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers - The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales ...

1800

... optimize performance. Maintain strong relationships with vendors, suppliers, and internal teams for product fulfillment and quality assurance. Liaise with Amazon and Flipkart support teams to resolve complaints, address policy violations, and manage marketplace-specific issues. Customer Experience & Service: ~ Monitor and ...

... Checking and updating the customers master data (Email, phone no etc) on time to time in SAP in consultation with BA team. - Sample order processing and handling. - Handling of customer complaints & return shipment. - Keeping monthly track of MIS and defined KPI’s. - Monitoring accuracy of orders placed by customer and timely ...

Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Rs 2.55 - 4 lakhs p.a.

... Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client ...

... offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs ...

• Full-time

27k / month

... Hyderabad Job Type: Full-time About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executive. Freshers and experienced candidates can apply. This role is ideal for candidates who are flexible with shifts and eager to build a career in customer support. Work Details: ...