Senior Associate IS Engineer in Hyderabad, भारत

Senior Associate IS Engineer role focused on designing, deploying, and managing enterprise collaboration and audiovisual platforms at a global scale. The position involves configuring Cisco UCM, WebEx, Microsoft Teams, and video systems while supporting live events and translating business requirements into technical solutions.

Responsibilities

• Design, deploy, configure, and manage enterprise voice and collaboration platforms including Cisco UCM, WebEx, and Teams across multiple locations
• Troubleshoot complex AV and collaboration issues requiring escalation, including networking, codec, and protocol problems
• Support planning and technical delivery of live, hybrid, and large-scale campus events from pre-event checks through post-event follow-up
• Partner with global teams, vendors, and business stakeholders to evaluate emerging technologies and contribute to platform roadmaps
• Maintain technical documentation including solution diagrams, standards, operational procedures, and project handover materials

Requirements

• Hands-on experience deploying and troubleshooting enterprise AV and collaboration platforms including Cisco, Webex, Pexip, Teams Rooms
• Working knowledge of voice and video-over-IP protocols such as SIP, H.323, H.264, H.265, Opus, G.722
• Experience with AV networking technologies including Dante, NDI, SIP trunking, multicast, QoS, DNS, ISE, AVB
• Demonstrated experience supporting live, hybrid, virtual, and executive events with streaming and collaboration platforms
• Proficiency with professional AV production systems including audio consoles, cameras, video switchers, displays, signal routing
• Strong communication, documentation, and customer service skills with ability to manage multiple priorities independently