We are founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results.
As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace.
As a workplace, we focus on relationships – with each other, our clients and our candidates. In fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
Job Description
Overview
The Sr. Agentic Process Automation Developer designs, builds, deploys, and supports intelligent agents and process-automation solutions using platforms such as UiPath and Microsoft Copilot Studio. This role translates business needs into secure, scalable technical solutions that improve efficiency, quality, standardization, and user experience.
Working with business leaders, process owners, transformation teams, technology partners, and support teams, the Sr. Agentic Process Automation Developer leads technical discovery, solution design, development, integration, testing, deployment, monitoring, and continuous improvement across multiple automation and AI-enabled initiatives.
Essential Functions
- Partner with business leaders, process owners, and transformation teams to identify, assess, and prioritize processes that can be automated, streamlined, or augmented through AI and workflow technologies.
- Lead technical discovery by developing use cases, process maps, requirements, value assessments, scope documents, solution designs, and operating procedures for approved initiatives.
- Design and build scalable process automations, generative-AI capabilities, and custom intelligent agents that integrate with enterprise systems, APIs, connectors, data sources, and multiple delivery channels.
- Implement agent goals, decision logic, human oversight, access controls, auditability, sensitivity protections, and other governance, security, privacy, and compliance requirements.
- Deploy and manage automations and agents across platforms such as UiPath, Microsoft Copilot Studio, Microsoft Power Platform, Microsoft Teams, websites, and mobile applications.
- Develop integrations and advanced AI capabilities using appropriate coding languages, model interfaces, Model Context Protocol implementations, prompts, embeddings, vector databases, retrieval-augmented generation, and language models.
- Test solutions and document process flows, technical designs, test plans, operating procedures, deployment details, known issues, and support requirements.
- Monitor logs, key performance indicators, user feedback, productivity, return on investment, business impact, and solution health to troubleshoot issues and guide improvements.
- Coordinate with support, infrastructure, security, data, architecture, and business teams to resolve incidents, manage dependencies, and transition solutions into ongoing operations.
- Communicate progress, risks, decisions, dependencies, resource needs, and technical issues to leadership and stakeholders throughout delivery.
- Demonstrate completed solutions, deliver technical handoffs and training, and support user adoption and operational readiness.
- Manage multiple automation workstreams within an Agile environment while maintaining quality, documentation, and delivery commitments.
- Coach less-experienced team members, share reusable patterns and lessons learned, and pursue relevant technical training and certifications.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
- Four or more years of experience developing software or automations using a modern programming language such as JavaScript, .NET, Python, C#, or Ruby.
- Four or more years of experience designing, developing, deploying, and supporting process automations using UiPath or comparable automation technology.
- Two or more years of experience developing or deploying intelligent process automation, generative-AI, or agentic-AI solutions.
- Experience integrating or training AI and machine-learning models and working with language models, prompt engineering, embeddings, vector databases, or retrieval-augmented generation.
- Experience designing scalable applications, APIs, custom connectors, and integrations across multiple enterprise systems and data sources.
- Experience managing automation platform components such as bots, assets, machines, queues, orchestrators, or comparable services.
- Knowledge of process mining, task mining, communications mining, document understanding, and automation frameworks such as UiPath REFramework preferred.
- Experience with Microsoft Copilot Studio, Power Automate, Power Apps, Model Context Protocol, or comparable agent and workflow technologies preferred.
- Strong analytical, technical, troubleshooting, problem-solving, organizational, consulting, and communication skills.
- Ability to influence stakeholders, translate business processes into technical solutions, and independently manage multiple complex workstreams.
- Experience measuring automation productivity, quality, user experience, return on investment, and business impact.
- Professional Developer, Solution Architect, UiPath, Microsoft Power Platform, AI, or related technical certification preferred.
Additional Information
As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.