Role Summary

The Security Analyst should work as a support analyst for the Saviynt IGA solution, key delivery outcomes expected from this role are:

• Analyze and resolve L2 tickets

• Application Onboarding – Standard pattern of applications leveraging out of the box connectors

• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.

• Create SOPs for L1 service desk team handling Identity provisioning tickets

• Support production incidents, restore the service availability within SLA targets

• Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.

• Flexible working in shifts as per roster rotation.

• Up-skilling in Saviynt to handle L3 and minor enhancements

• Complete Saviynt certification

Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements

Education Requirements:

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience: 2-5 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications:

• 2-5 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.

• Working in shift model as per roster rotation strategy

• Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills:

• Hands-on operations support experience in IGA (Saviynt). L2 tickets, App Onboarding, Access certification.

Preferred Qualifications:

• Saviynt Operations support experience.

• Java development experience

Security Analyst - Saviynt

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