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Vacancy description

SAP System Support Manager in Bangalore, भारत

Johnson & Johnson

  • RemoteWork from anywhere

Bangalore, भारत

Johnson & Johnson seeks a SAP System Support Manager in Bangalore to lead supply chain systems support across APAC. The role bridges IT and business functions, managing SAP/CRM environments, overseeing testing for system changes, and building a team to support end-to-end supply chain operations.

Responsibilities

  • Serve as primary contact for business on all systems-related changes and maintenance
  • Own testing, sign-off, and user acceptance testing for system enhancements and projects
  • Gather requirements, conduct training, and support rollout of new processes and system changes
  • Build, lead, and manage team of functional and master data leads; drive performance via KPIs
  • Monitor SAP interfaces and support business process improvements and issue resolution

Requirements

  • Deep knowledge of SAP SD/MM modules and supply chain applications
  • Understanding of SAP-to-external system communication (EDI, WebMethods)
  • Project management skills with implementation methodology experience
  • Team leadership capability with experience building and managing shared service teams
  • Excellent communication and stakeholder management across functional and technical teams
  • Experience providing remote regional IT support
  • Strong analytical and problem-solving skills with attention to detail

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