SAP SD Consultant - AMS Support in Bombay, भारत

Role Overview : We are looking for an experienced SAP SD Consultant with strong expertise in Sales & Distribution processes and Application Management Services (AMS) support within the pharmaceutical https://jobeax.com/link/R7sen0HvXcbIeSIo role will focus on production support, incident resolution, process optimization, and ensuring smooth SAP SD operations across business https://jobeax.com/link/ktynEAIYM5uC9g10 Responsibilities : - Provide functional support for SAP SD processes in an AMS environment.- Handle incidents, service requests, and production issues related to SAP SD.- Analyze business requirements and provide effective functional solutions.- Support end-to-end SAP SD processes including sales orders, deliveries, shipping, and billing.- Troubleshoot and resolve complex SAP SD issues within defined SLAs.- Perform root-cause analysis and implement permanent solutions for recurring issues.- Work closely with business users to understand issues and provide functional guidance.- Coordinate with technical and cross-functional teams for issue resolution and enhancements.- Support configuration changes, testing, and deployment of SAP SD enhancements.- Prepare functional specifications, process documentation, and knowledge-transfer materials.- Identify opportunities for process improvements and SAP SD optimization.- Support integration of SAP SD with other modules such as MM, FI, and logistics.- Participate in incident reviews, problem management, and continuous improvement https://jobeax.com/link/GTNZKF2kxpVUFhTn Candidate Profile : - Strong hands-on experience in SAP SD.- Experience in SAP SD Application Management Services (AMS) / production support.- Good understanding of Order-to-Cash (O2C) processes.- Experience with sales orders, deliveries, shipping, billing, and pricing.- Strong incident management and troubleshooting experience.- Experience working within defined SLAs and support processes.- Good understanding of integration between SAP SD and MM/FI.- Pharmaceutical industry experience is preferred.- Strong analytical, problem-solving, and stakeholder-management skills.- Good communication skills with the ability to work with business and technical https://jobeax.com/link/TKg5uFi8EXixZol0 Skills : - Experience with SAP S/4HANA.- Exposure to pharmaceutical business processes and regulatory environments.- Experience with SAP SD enhancements, testing, and configuration.- Experience working with globally distributed teams.- ITIL or relevant SAP support certification is an advantage. (ref:hirist.tech)