SAP C4C Techno-Functional Consultant in Bangalore, भारत

Overview : We are looking for a SAP C4C Techno-Functional Consultant with 4+ years of hands-on experience in SAP Sales Cloud/Service Cloud implementation and support. The consultant will be responsible for configuring C4C business processes, building PDI extensions, developing custom integrations using CPI, and ensuring smooth end-to-end business https://jobeax.com/link/XQxdZDhoECvBBRRC Responsibilities : SAP C4C Functional Responsibilities : - Work with business users to gather, understand, and analyze requirements for Sales/Service business processes.- Configure SAP C4C components including Leads, Opportunities, Accounts & Contacts, Sales Quotes, Activities, Visits, Tickets / Service Requests, Workflows, Notifications, Approval Processes, Mashups, Custom BOs, KUT fields & page layouts.- Set up organizational units, employee work distribution, and territory management.- Build analytical reports, KPIs, and dashboards.- Support master & transactional data migration using Data Workbench/CSV https://jobeax.com/link/juqyRxbQtFhK6jRH C4C Technical / PDI Responsibilities : - Develop custom logic using ABSL scripting in PDI.- Create custom BOs, extension fields, and extension scenarios.- Build UI enhancements, validations, data consistency checks, and event-based triggers.- Work with OData and SOAP web services for inbound/outbound communication.- Debug C4C logs, web service monitors, and message https://jobeax.com/link/WQiqorbHM1eIqxJr Integration Responsibilities (Added Advantage) : - Design and build integration flows (iFlows) in SAP CPI.- Configure sender/receiver adapters (SOAP, OData, SFTP, IDoc, RFC).- Implement mapping logic (XML-to-XML, custom functions, groovy scripts).- Manage error handling, message monitoring, and retry mechanisms.- Understand standard SAP integration packages for https://jobeax.com/link/efjESqD7PZWqJuMU Cloud : - Experience in Service Ticket lifecycle management.- Knowledge of SLAs, Response Profiles, Service Categories, and Entitlements.- Configure Service Levels, Work Distribution, and Routing Rules.- Integration of Service Cloud with CTI, Knowledge Base, and FSM (optional). (ref:hirist.tech)