Vacancy description
Wolters Kluwer
India, Chennai
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Position Summary
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and system requirements for enterprise applications and digital platforms. The Business Analyst will play a key role in bridging business needs with technical solutions by translating requirements into functional specifications, user stories, process flows, and other delivery artifacts that support successful implementation. This role requires strong communication, problem-solving, and stakeholder management skills, along with a solid understanding of Software Development Life Cycle (
Key Responsibilities
Collaborate with business stakeholders, product owners, and technical teams to gather and document business and functional requirements
Analyze existing business processes and identify opportunities for process improvements and system enhancements
Create and maintain requirement artifacts including BRD, FRD, User Stories, Process Flows, Use Cases, Wireframes/Mockups, and Functional Specifications
Facilitate requirement gathering workshops, stakeholder discussions, and walkthrough sessions
Work closely with development and QA teams to clarify requirements and support solution implementation
Participate in Agile ceremonies including backlog grooming, sprint planning, stand-ups, and UAT support
Support testing activities by reviewing test cases, validating requirements coverage, and assisting in defect triage
Perform data analysis and validation using SQL queries and other analytical tools
Assist with production support activities including issue analysis, root cause identification, and requirement clarification
Ensure requirements are traceable, complete, and aligned with business objectives
Communicate project updates, risks, dependencies, and requirement changes effectively with stakeholders
Required Qualifications
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field
3–5 years of experience as a Business Analyst or Business Systems Analyst
Strong understanding of SDLC methodologies including Agile/Scrum
Experience gathering and documenting functional and non-functional requirements
Hands-on experience creating Process Flows, Use Case Diagrams, Sequence Diagrams, Wireframes, and User Stories
Strong analytical and problem-solving skills with attention to detail
Experience working with cross-functional business and technology teams
Good understanding of APIs, JSON, XML, and system integrations
Experience writing SQL queries for data validation and analysis
Proficiency in tools such as JIRA, Confluence, MS Excel, MS Visio, PowerPoint, and Word
Excellent verbal and written communication skills
Preferred Qualifications
Experience working on enterprise web applications or customer-facing platforms
Experience in Finance, Billing, Payments, ERP, or SAP-related projects
Familiarity with cloud-based applications and integrations
Experience working in distributed/global teams
Knowledge of UAT coordination and release support activities
Key Skills
Requirements Gathering
Business Analysis
Stakeholder Management
Agile/Scrum
SDLC
Functional Specifications
Process Modeling
API Analysis
Data Validation
Problem Solving
Communication Skills
JIRA & Confluence
What We're Looking For
Strong ownership mindset and ability to work independently
Ability to balance business needs with technical feasibility
Comfortable working in fast-paced agile environments
Strong collaboration and communication skills
Ability to think critically and propose practical solutions
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
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