Responsibilities & Key Deliverables

Administration

Manage users, profiles, permission sets, roles, and sharing rules; ensure security and access compliance
Build and maintain Flows, validation rules, page layouts, and Lightning pages
Create and maintain reports and dashboards for leadership and frontline teams
Maintain data quality through deduplication, imports, and data governance
Triage support requests; run sandbox refreshes, release management, and regular org health checks
Review and roll out Salesforce seasonal releases

Development

Design and build custom solutions using Apex, Lightning Web Components (LWC), and SOQL/SOSL
Develop and maintain integrations with external systems via REST/SOAP APIs and middleware
Write unit tests and maintain code coverage per Salesforce and internal standards
Participate in code reviews; follow version control and CI/CD best practices
Evaluate when to use declarative tools versus custom code

Sales/Service/Automotive Cloud

Configure and maintain Salesforce Sales/Service/Automotive Cloud, including the vehicle, driver, household, and dealer data models
Manage vehicle and asset records, vehicle definitions, inventory visibility, ownership, and service/warranty history
Support dealer, OEM, and customer journeys: lead-to-sale, test drives, finance/lease and trade-in, and after-sales service
Build guided processes with OmniStudio (OmniScripts, FlexCards, Integration Procedures) on the Industries data model
Integrate with DMS, inventory, telematics/connected-vehicle, and finance systems
Maintain dealer-network hierarchies, sharing, and account-contact-vehicle relationships for a 360-degree customer view

Collaboration & Roadmap

Gather requirements from stakeholders and translate them into technical designs
Write clear documentation and train end users on new features
Contribute to the platform roadmap and recommend improvements

Experience

[4-5]+ years of hands-on Salesforce experience across administration and development

Industry Preferred

Automotive (OEM, dealer group, captive finance, mobility, or auto-tech); Sales/Service /Auto Cloud experience is added plus

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience
Minimum 5 years of hands-on software development experience
Proven track record of delivering scalable enterprise applications

General Requirements

Required

Hands-on experience with Flow, validation rules, and declarative automation
Proficiency in Apex, SOQL, and Lightning Web Components (JavaScript/HTML/CSS)
Solid understanding of the Salesforce security model and data model
Experience with Sales Cloud and/or Service Cloud
Experience with Salesforce APIs and integrations (REST/SOAP)

Preferred

Salesforce Administrator and Platform Developer I/II certifications
Data tools (Data Loader, Workbench) and ETL platforms
Agile methodologies and tools such as Jira

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.

Salesforce Developer

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