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Job Description
Key Responsibilities:
Sales & Marketing Planning
Assist the Sales Manager in the development of the Strategic Sales Plan for the segments.
Ensure to achieve objectives established in the Organization’s Strategic Plan.
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel .
To ensure maximum cooperation, productivity, and guest service.
Develop and maintain effective relationships with all the departments.
Respond to queries by resolving issues in a timely and efficient manner.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Financial Management
Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.
Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
Contribute to increase in business volume.
Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action
Hygiene / Personal safety / Environment:
Ensures that the workplace and storage areas remain clean and tidy
Respects the instructions and safety guidelines for the equipment (s)he uses
Applies the hotel's security regulations (in case of fire etc)
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
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