Vacancy description
Done
India, Gurugram
Sales and Amazon Account Director in Gurugram, India is listed on Jobeax. Browse 30,000+ vacancies available.
Key Account Manager – Amazon – &Done
At &Done, we're redefining what high-performance haircare looks like for Indian hair. Backed by biotechnology and scientific precision, our formulations are designed specifically for Indian hair and weather—delivering results global brands weren't built to offer.
ex-VC at Elevation Capital), we're VC-backed and building a category-defining brand from the ground up.
Your Role: Key Account Manager – Amazon
As a Key Account Manager, you will be responsible for managing and growing our relationships with Amazon. You will drive revenue, ensure operational excellence, and work cross-functionally to optimize performance across listings, campaigns, and advertising.
Account Management & Growth
Drive revenue growth by identifying opportunities across categories, SKUs, and cities
Maintain regular coordination with channel partners for product launches, campaign execution, and advertising opportunities, while ensuring timely implementation
Ensure consistent monitoring of account health, key performance metrics, and channel compliance
Amazon Marketing Services (AMS) & Campaign Management
Plan and execute Amazon Marketing Services (AMS) campaigns to drive visibility and sales
Monitor campaign performance and optimize spends for maximum ROI
Plan and execute platform-led campaigns, discounts, and promotions on Amazon
Collaborate with cross-functional teams for creatives and visibility boosts
Continuously improve product visibility, content, and discoverability
Work closely with supply chain and operations to maintain optimal inventory levels
Data Analysis & Reporting
Track daily/weekly performance metrics across Amazon
Generate actionable insights from sales, inventory, campaign, and advertising data
Monitor Amazon performance and identify growth opportunities
Share regular performance reports with internal stakeholders
Continuously track competitor activities, pricing, promotions, and assortment strategies, and proactively recommend actionable interventions to support brand growth.
Ensure smooth coordination for launches, campaigns, and replenishment
Key Performance Indicators (KPIs)
Month-on-month and Amazon-wise sales growth
Amazon Performance: Sales, orders, conversion, and overall account growth
AMS Performance: ROAS, ACOS, TACOS, and advertising-driven sales
Reduction in lost sales due to stockouts
SKU Performance: Campaign ROI: Return on spends for platform promotions
Cancellation rate, service levels
Platform Relationships: Qualitative feedback and support from platform partners
3–4 years of experience in Amazon marketplace management
Competitive salary + High ownership and visibility in a growing organization
Collaborative and people-first work culture + Learning and growth opportunities across functions
Skills: ams,amazon,amazon marketing services
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