Sales Account Manager (full time) in Mumbai, India

KEY ACCOUNT MANAGER (E-COMMERCE CHANNEL) Role Title Key Account Manager (E-Commerce Channel)
Reporting National E-commerce

Business Ownership & P&L Management

• Own the end-to-end P&L for assigned e-commerce accounts.
• Develop Joint Business Plans (JBPs) for each assigned platforms at Brand X SKUs X Listing at month level
• Strategic Account Management
• Lead Joint Business Planning (JBP) with platform partners.
• Identify and onboard emerging e-commerce platforms and quick-commerce channels.
• Explore new growth levers such as exclusive launches, digital-first SKUs and bundled offerings by leveraging, analyzing and generating shopper insights
• Commercial & Negotiation Excellence
• Optimize pricing strategy in alignment with company policy.
• Category & Data Analytics
• Track KPIs: sales velocity, fill rates, inventory turns, ROAS, discount depth and contribution margins.
• Analyze platform data to identify growth gaps and competitive insights.
• Partner with Marketing, Digital, Finance, Supply Chain and Demand Planning teams.
• Ensure strong inventory planning and service levels.
• 3–6 years of post-full time MBA (preferably from a top Tier B-school).
• Strong exposure to managing E-commerce / Online Marketplace accounts in FMCG / Consumer Healthcare / D2C brands.
• Proven track record of delivering revenue growth and margin expansion in digital channels.
• Strong stakeholder management and influencing skills.