Vacancy description

S P A Enterprise Services - Techno-Functional Consultant - Production Support in India, भारत

S P A Enterprise Info Services (India) Pvt Ltd

  • RemoteWork from anywhere

India, भारत

Role Overview:SPA ENTERPRISE is looking for experienced Site Tracker Techno Functional Consultants with 7+ years of experience to support the implementation, configuration, enhancement, integration and production support of Site Tracker solutions. The role requires a strong combination of functional understanding and hands-on technical capability, with the ability to work closely with business stakeholders, development teams and UK-based clients.(With immediate joining)Key Responsibilities:- Work as a techno-functional SME for Site Tracker, understanding business processes and translating requirements into system solutions.- Configure, customize and enhance Site Tracker modules, workflows, forms, business rules and system parameters based on business requirements.- Gather and analyze functional requirements, prepare solution designs and provide technical-functional recommendations.- Develop or support integrations between Site Tracker and third-party/internal applications using APIs, web services and other integration mechanisms.- Work with SQL/database queries for data validation, investigation, reconciliation and issue resolution.- Analyze production issues, perform root-cause analysis and provide timely fixes or workarounds.- Support data migration, data validation, system testing, UAT and deployment activities.- Prepare functional and technical documentation including requirements, configuration documents, test scenarios and support procedures.- Collaborate with UK stakeholders, project managers, developers and support teams throughout the application lifecycle.- Participate in release planning, change management, regression testing and post-release support.- Identify opportunities to improve system performance, usability, automation and operational https://jobeax.com/link/eEdhNfNcomjOt8XQ Skills & Experience:- Minimum 7 years of overall IT experience with significant hands-on experience in Site Tracker.- Strong techno-functional experience with Site Tracker configuration, customization and support.- Good understanding of business processes, requirements gathering and functional solution design.- Hands-on experience with SQL and relational databases for troubleshooting and data analysis.- Experience working with APIs, web services, integrations and data interfaces.- Strong experience in system testing, UAT, defect management and production support.- Ability to troubleshoot complex functional and technical issues and perform root-cause analysis.- Strong stakeholder management and communication skills, including experience working with UK-based teams or https://jobeax.com/link/PpCxFX4uq2Hm01D4 to Have:- Experience in Site Tracker implementation or major upgrade projects.- Experience with reporting, dashboards, data extracts and automation.- Exposure to cloud-based application environments and enterprise integration patterns.- Experience working in Agile/Scrum delivery environments.- ITIL or other relevant service-management https://jobeax.com/link/emZzY0Hc2I7j1p1D Profile:- Strong analytical and problem-solving capability.- Comfortable operating across both functional and technical discussions.- Able to independently manage requirements, incidents, enhancements and stakeholder communication.- Strong documentation, coordination and communication skills.- Flexible to work in UK business hours and collaborate with distributed/remote https://jobeax.com/link/vtykGTit9VpN2vrg Arrangement:This is a fully remote opportunity with SPA ENTERPRISE. Candidates must be comfortable working aligned to UK business hours and collaborating virtually with UK-based stakeholders and distributed project https://jobeax.com/link/vYm56si17JJzwI6b Join SPA ENTERPRISE?:- Remote working environment with international stakeholder exposure.- Opportunity to work on enterprise application transformation and support initiatives.- Cross-functional techno-functional role with ownership across the application lifecycle. (ref:hirist.tech)

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