Home to stunning temples, ashrams, lakes and gardens, Rajkot is the 4th largest city in Gujrat. Strategically located in the Rajkot city, Regenta RPJ Rajkot, is the most preferred hotel by business travellers. Airport, railway station and other prominent tourist destinations are in close proximity to the hotel. This 92 room 4-star hotel offers four broad categories of rooms and suites ranging from superior room to Penthouse Suite. The hotel houses two restaurants, Pinxx, the in house multi-cuisine restaurant serves some of the finest dishes from around the world and Hot & Crusty 24*7 Coffee Lounge with a show kitchen that offers Indian, Italian and Asian contemporary cuisine. The hotel offers one moderately sized banquet room best suited for small events, one small banquet hall for birthday parties and seminars and a board room with all modern facilities such as LCD screen with video conferencing, Wi-Fi, etc. Located just 3 km from the famous Swami Narayan Temple, Regenta RPJ Rajkot operates a 24-hour front desk to assist guests at all hours. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a minibar. There is also an electric kettle. Private bathroom also comes with free toiletries. Extras include a seating area and satellite channels. At Regenta RPJ Rajkot you will find luggage storage. The property offers free parking. The hotel is 5 km from Watson Museum. The Rajkot Bus Station and Rajkot Airport are both 7 km away whil the Rajkot Railway Station is 8 km away. The in-house restaurant serves Indian, Chinese and continental delights. Room service can be requested for in-room dining comforts.
We are looking for dynamic, energetic, passionate, and experienced hospitality professionals for our iconic property, Regenta RPJ Rajkot, for the position of Restaurant Manager.
Duties and Responsibilities of Restaurant Manager:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Minimum 2 years of work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills