Experience luxury and sophistication at the 5-star Sheraton Grand Bengaluru Whitefield Hotel & Convention Center located in Prestige Shantiniketan, Bangalore. Our hotel is ideally located near major corporations, IT parks and tourist spots like Bangalore Palace, temples, gardens and major malls like Forum Shantiniketan and Phoenix Mall. Discover spacious hotel rooms and suites with superior amenities, unique restaurants and bars serving delicious international and Indian fare, and a refreshing outdoor swimming pool with 24-hour Sheraton fitness center. Rejuvenate yourself at Shine spa, which offers exceptional body therapies and beauty https://jobeax.com/link/tHIqorVnn7E6RAlq centerpiece of our hotel is the convention center located right next to the hotel's main building and the perfect place to host large corporate events, grand weddings and intimate family gatherings, complete with comprehensive AV technology, custom catering and a team of expert event planners.
We are hiring an energetic, passionate, and experienced female candidate for the position of Restaurant Manager at Sheraton Grand Bengaluru Whitefield Hotel and Convention Center.
Duties and Responsibilities of Restaurant Manager
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Minimum 2 years of work experience as a Restaurant Manager, Restaurant General Manager or similar role
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills