Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Job Description
Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control
Check no shows from previous day and give details to Duty Manager for processing and follow up.
Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc. are communicated to Management
Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct.
Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets.
Communication between Front Office and Reservations Office open and reciprocal.
Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that
... data protection, - Anticipate guest needs and personalize reservations to deliver a bespoke luxury experience, - Handle VIP, corporate, and special request reservations with the highest level of attention, confidentiality, and care, - Prepare and submit daily, weekly, and monthly reservation reports as required, - Build ...
... respective companies. - Ensure calculative overbooking. - Give discounts and corporate rates, as per the company’s policy. - Supervise and delegate work to reservation associate - Ensure that all reservations are recorded as per standard procedures. - Handle additional responsibilities as and when delegated by the Management. ...
... data protection, - Anticipate guest needs and personalize reservations to deliver a bespoke luxury experience, - Handle VIP, corporate, and special request reservations with the highest level of attention, confidentiality, and care, - Prepare and submit daily, weekly, and monthly reservation reports as required, - Build ...
... your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Job Description - Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control - Check no shows from previous day and give details to Duty ...
... creatively; - and the propensity to recognize and acknowledge other peoples’ ideas. Qualifications Must be Graduate Must be having 1 or 2 years of experience as Reservations Executive. [{"name": "permanent_employment", "text": "Permanent employment", "categoryName": "Type of employment"}, {"name": "full_time", "text": "Full time", ...
Ticketing Executive Location: Kochi, Kerala Qualification: Bachelor's Degree (Mandatory) Experience: 2–3 Years of experience in airline ticketing or travel agency operations. Salary: ₹25,000–₹30,000 per month Responsibilities - Handle flight reservations, ticket issuance, and booking management. - Process ticket reissuance, ...
Customer Support Executive – Travel Backend Summary We are seeking a dedicated professional to join our team as a Customer Support Executive focused on the travel backend operations. This pivotal role is designed to ensure seamless coordination of travel logistics and provide exceptional assistance to clients. The ideal ...
... advantage. - Pleasant personality neat grooming and a positive attitude. - Ability to stay calm and organised during busy hours. - Basic computer or POS and reservation software knowledge. - Willingness to work the 12:30 PM to 10:30 PM shift including weekends and holidays. Required Skills: Guest HouseExecutive Services [{"name": ...