Actively hiring

Renewals Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

4 Nov' 26

Posted few hours ago

Job

Be an early applicant

About the job

Are you good at communicating with clients and building long-term business relationships? Stirring Minds is looking for a Renewals Executive to manage existing client relationships and ensure timely renewal of their services. In this role, you will be responsible for tracking upcoming renewals, communicating with existing clients, understanding their requirements, addressing concerns, and ensuring a smooth renewal process.

Key Responsibilities:

1. Manage and maintain relationships with existing clients throughout their service lifecycle.
2. Track upcoming client renewals and initiate communication well before the expiry date.
3. Contact clients through calls, WhatsApp, email, and other communication channels for renewal discussions.
4. Understand client requirements, feedback, and concerns and provide appropriate solutions.
5. Explain renewal plans, pricing, services, and available options to clients.
6. Follow up consistently with clients who have pending or upcoming renewals.
7. Handle basic client objections and coordinate with the concerned teams for resolution.
8. Maintain accurate client, renewal, payment, and follow-up records in the CRM.
9. Coordinate with the accounts and operations teams to ensure successful renewal and continuation of services.
10. Identify opportunities to retain existing clients and improve customer relationships.
11. Monitor renewal status and maintain an updated renewal pipeline.
12. Prepare regular reports on upcoming, completed, pending, and lost renewals.
13. Work towards assigned renewal and client retention targets.

If you are customer-focused, proactive, and enjoy building long-term client relationships, join Stirring Minds and build your career in client relationship management and renewals!

Skill(s) required

Client Interaction Client Relationship Client Relationship Management (CRM) English Proficiency (Spoken) English Proficiency (Written) Negotiation Time Management

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Are comfortable working full-time in the Delhi office.

2. Excellent communication and interpersonal skills.

3. Comfortable speaking with clients over calls and handling follow-ups.

4. Strong relationship-building and customer-handling skills.

5. Good organizational and follow-up skills.

6. Ability to handle client concerns professionally.

7. Target-oriented and proactive approach.

8. Experience in renewals, customer relationship management, sales, or client servicing is a plus.

9. Freshers with good communication skills can also apply.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,80,000 - 2,50,000 /year

2. Variable pay: ₹ 20,000 - 50,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

2

About Stirring Minds

Stirring Minds is a premier startup ecosystem in India, dedicated to helping businesses launch, scale, and succeed. As a leading incubator, we provide funding, co-working spaces, and mentorship to support the growth of innovative companies. In addition to our incubator services, we also host the largest startup event in the country known as Startup Summit Live, bringing together entrepreneurs and industry leaders to connect, learn, and collaborate. Our community-driven approach extends beyond our event and incubator offerings, as we work to create communities of like-minded individuals who can support and learn from one another. We have been recognized by top media outlets both in India and internationally, including the BBC, The Guardian, Entrepreneur, and Business Insider. Our goal is to provide a comprehensive ecosystem for startups and help turn their ideas into reality.

Activity on Internshala

Hiring since August 2016

3588 opportunities posted

151 candidates hired

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