Vacancy description
Infinite Computer Solutions India Pvt. Ltd.
India, Bengaluru
Remote Support IT Engineer in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Description
The candidate should have good communication skills.
The candidate should not have any MTI
The candidate should have the technical acumen for L1 support Engineer.
Identify and diagnose issues and problems.
Categorize and record reported queries and provide solutions.
Support problem identification.
Advise users on an appropriate course of action.
Monitor issues from start to resolution.
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements on procedures
Similar vacancies
Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...
India, Delhi
keystone dispensol private limited
... productivity, and process control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and ...
India, Chennai
... incidents. Manage imaging, inventory, distribution, and recovery of IT equipment. Provide on-site 'hot-hands' support for IT engineering teams. Ensure compliance with IT standards and contribute to process improvements Bachelor's degree preferred (or equivalent practical experience). Work Experience - 2–4 years of relevant IT support ...
India, Pune
Lam Research
... employees. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the ...
India, Bengaluru
MindTickle
... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind ...
India, Pune
... environment with strong customer and partner networks. We are seeking a skilled Technical Support Engineer with good understanding of networks, expertise in routing, switching, LAN/WAN, VLAN, BGP, security, and system performance management, experience of ServiceNow, Salse Force, Microsoft Platform, Slack, Nagios monitoring tool ...
India, India
Accenture
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow IT Service Management (ITSM) Good to have skills : NA Minimum 7.5 Year(s) Of Experience ...
India, Bengaluru
Accenture
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Supply Chain Management (SCM) Applications Good to have skills : NA Minimum 5 Year(s) Of ...
India, Bengaluru
... manufacturers, research agencies, and consultancy firms. As Lead IT & Desktop Support Engineer you will lead the day-to-day IT operation for the Konovo India office in Whitefield, Bengaluru—owning the full in-office technology experience end to end (devices, network/Wi‑Fi, meeting rooms/AV, and onsite support) so our Bengaluru team ...
India, Bengaluru
Technical Support Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 1 day ago Job Be an early applicant About the job Immediate Hiring | Technical Support Engineer | International Voice Process | Chennai | Up to 5.5 LPA Movate ...
India, Chennai
KodeKloud
... trail. Automation, Vendors & IT Budget Automate the repetitive work - provisioning, deprovisioning, reporting. Manage IT vendors and renewals in partnership with Finance, with a clear view of what we're spending and why. 5-8 years in IT operations or IT and security, including a distributed or remote-first environment ...
India, India
Weekday AI
... compliance controls, and remote-wipe capabilities. Maintain accurate IT asset records from procurement through disposal , ensuring zero untracked devices. Manage ITAM/ITSM platforms and maintain accurate asset, service, and support documentation. Own corporate office networking, including Wi-Fi, VLANs, 802.1X/RADIUS, guest ...
India, Bengaluru
Power Bridge
Rs 3 - 10 lakhs p.a.
... provide customer support and service request enhancements with a main focus on providing access and permissions to systems and applications. Job Roles & Responsibilities: Act as the first point of contact for customers seeking how-to assistance, primarily through a ticketing system. Perform remote basic troubleshooting through ...
India, Bengaluru
... Microsoft - making us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom As part of this role you will be working with teams across Adyen (technical and commercial). Be a key source of knowledge ...
India, Bengaluru
ZettaMine Labs Pvt. Ltd.
... automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server ...
India, Bengaluru
... solutions that make their networks smarter and their users more secure. At Allot, you will have the opportunity to grow professionally in a dynamic environment with like-minded people who go the extra mile to succeed. A Technical Support Engineer to remotely support our CSP clients. This is an opportunity to join the Global ...
India, Mumbai
... Technical Support Specialist is responsible for delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations & Service Management Manage IT support operations for a primarily remote, global workforce spanning multiple time zones. Analyze IT support requests ...
India, Mumbai
AtkinsRéalis
... across HR and IT processes. The analyst will work closely with IT, HR, business stakeholders, vendors, and ServiceNow product teams to maintain platform reliability, optimize workflows, and support strategic transformation initiatives. ServiceNow Platform Support Provide Level 2 support for ServiceNow ITSM and HRSD modules. ...
India, Bengaluru
... especially with frustrated clients Nice to Have Experience supporting SaaS products Familiarity with SQL, basic scripting, or log analysis Prior experience working with US-based clients What We Offer Competitive salary Remote-friendly work environment Opportunity to work with international clients Growth path within technical ...
India, Rāniganj
... ITAM tools. Clear and empathetic communication with both technical and non-technical stakeholders. Customer-first mindset with a high standard for service quality. Office-based with occasional requirements to support off-site events. May require early starts, late finishes, or weekend availability to support events and ...
India, Chennai