Relationship Manager / Senior Relationship Manager in Hyderabad, भारत

RRH PSFG | Hyderabad

Location: Hyderabad, Andhra Pradesh, India
Work Arrangement: On-site
Employment Type: Full-time

About the Opportunity

One of our financial services clients is looking for a Relationship Manager / Senior Relationship Manager for its Project and Structured Finance Group.

Role Details

• Business: Financial Services

• Unit: Financial Services

• Location: Hyderabad

• Role: Relationship Manager / Senior Relationship Manager

• Department: Project and Structured Finance Group

Eligibility Criteria

• CA / MBA

Required Skills & Competencies

• Analytical thinking and attention to detail

• Integrity and strong ethical standards

• Effective communication and reporting

• Process orientation and innovative mindset

• Networking and stakeholder management

Key Responsibilities

Business Growth & Revenue

• Assist the Zonal Head in delivering budgeted sales volumes, profitability and Fee Income in the designated area.

• Assist the Zonal Head in implementing the devised Business strategy for the Zone and tap the local network to achieve budgeted business volumes / Net Interest Income / Fees / Asset Book etc.

• Initiate cross-selling initiatives for generating additional revenues.

Client Acquisition & Relationship Management

• Undertake new client acquisition and establish healthy working relationships with existing and target customers at their middle management levels.

• Identify prospective Business houses, Corporates, Intermediaries and Bankers in the designated area and establish relationships to maintain a healthy pipeline and regular business.

• Establish relationships across the customer's hierarchy from Promoter to CFO to Senior Management to Mid Management to Operating level.

• Engage with existing and target customers at middle management to operating levels and build long-term and sustainable business relationships to identify their latent / express funding requirements and generate leads.

• Use alternate products / cross-sell product offerings to activate inactive customers and source new customers into the system.

Deal Structuring, Due Diligence & Documentation

• Maintain high standards of Deal Structuring, Due Diligence and Loan Documentation.

• Maintain strong sectoral and product knowledge to enable effective deal structuring and term sheet discussions with customers.

• Conduct detailed due diligence, analysis and evaluation of deals resulting in high-quality appraisal.

• Ensure that Credit Appraisal Memorandums are prepared and sent for approval as per Standard Risk Norms.

• Work closely with the Legal team to ensure that loan documentation is closed with customers to the satisfaction of the Project and Structured Finance Group.

Customer Service

• Maintain constant interaction with clients and ensure effective Customer Service standards and superior client satisfaction.

• Ensure satisfaction of Portfolio clients and effective servicing for requirements ranging from loan processing and information requirements to post-disbursement requirements such as balance confirmations and NOCs.

• Resolve client servicing issues and coordinate with Risk / Operations / Finance / Credit / Legal teams.

• Act as the critical source point for client servicing and generate repeat business opportunity leads from customers.

Risk Management & Regulatory Compliance

• Ensure strong adherence to risk management and regulatory norms and credit policy/process adherence.

• Be aware of all critical policies, processes and documentation for the relevant products and ensure compliance.

• Undertake documentation and KYC formalities for customers in a seamless manner while managing good TATs.

• Revisit existing processes/policies and suggest improvements to improve efficiency and cost effectiveness.

• Keep abreast of the latest developments in the local market and report indications of customer defaults, sectoral changes etc.

• Compile, on a monthly/quarterly basis, the monitoring parameters of each client in the portfolio.

Portfolio Management

• Ensure high standards of portfolio management, including Reviews, Collections, Monitoring and Stress Asset Management (NPA).

• Conduct proactive post-disbursement tracking of clients through site visits, financial and operational performance reviews etc.

• Ensure compliance with critical policies and procedures, documentary and audit requirements for business proposals and the portfolio on an ongoing basis.

• Maintain a good quality lending book and manage stress / overdues, if any, by engaging actively and proactively with all stakeholders.

Apply Now

Interested candidates can apply through the recruitment process for this opportunity.