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Job Title
Manager / Assistant Director – Reimagination experience curator., https://jobeax.com/link/JLPBiULlBRZ0FQho Center for Reimagination
Role Purpose
The Storyteller is the face and voice of the https://jobeax.com/link/JLPBiULlBRZ0FQho Center for Reimagination , responsible for translating EY’s AI‑led vision, megatrends, sector narratives, and client value stories into compelling, immersive experiences for senior client audiences.
This role anchors CXO‑level visits , guides leaders through curated experience journeys, and ensures every interaction connects technology, business and human impact —bringing the https://jobeax.com/link/JLPBiULlBRZ0FQho narrative to life in a credible, confident, and inspiring manner.
Key Responsibilities
Client Experience & Facilitation
- Act as the primary experience anchor for client and leadership visits to the https://jobeax.com/link/JLPBiULlBRZ0FQho Center for Reimagination.
- Facilitate CXO‑level conversations , guiding visitors through end‑to‑end journeys across zones such as Megatrends, Sectors, Use Cases, and Future Scenarios.
- Adapt storytelling based on visitor persona, industry, maturity, and business context .
Narrative & Story Design
- Design, curate, and continuously evolve storytelling scripts and narratives across experience stations
- Translate complex AI, data, and technology concepts into clear, business‑relevant stories grounded in real EY client outcomes.
- Ensure narratives remain aligned with EY global messaging, sector priorities, and brand standards .
Personalization & Experience Orchestration
- Personalize stories for each visit, including sector focus, client logos, regional context, and business challenges .
- Partner with content, technology, AV, and operations teams to ensure storytelling and technical execution are seamlessly aligned across devices and stations.
Stakeholder Management
- Work closely with sector leaders, account teams, and CFR leadership to shape visit agendas and outcomes.
- Participate in rehearsals, dry runs, and walkthroughs to ensure high‑confidence delivery ahead of key visits.
Experience Quality & Continuous Improvement
- Gather feedback from visitors and internal stakeholders to continuously refine narratives.
- Contribute to experience metrics such as clarity, engagement, wow factor, and business resonance .
- Support training and readiness of backup storytellers or experience managers as needed.
Skills & Capabilities
Core Skills
- Executive‑level storytelling and facilitation
- Strong business acumen with the ability to connect AI, technology, and strategy
- Exceptional verbal presence, confidence, and gravitas
- Ability to improvise while staying aligned to core narratives
- Stakeholder management across global and regional teams
Experience & Background
Preferred Qualifications & Experience
- 9-16+ years of professional experience spanning technology, marketing, strategic sales, and account management, with a demonstrated ability to operate across multiple business functions.
- Technology/engineering background and experience in one or more of the following areas:
- Business Marketing
- Client Experience (CX)
- Innovation Facilitation
- Consulting, Strategy, and Business Transformation
- Strategic Storytelling
- Customer Experience (CX) Leadership
- Proven track record of engaging and influencing senior executives and C-suite stakeholders in complex, high-impact business environments.
- Experience working within Big Four, Tier 1 consulting, or leading technology organizations is strongly preferred.
- Demonstrated ability to bridge business and technology perspectives, driving strategic initiatives, client value, and organizational transformation.
Education
- Engineering degree from a reputed institution
(Post‑graduate qualification preferred)
Success Measures
- Quality and consistency of CXO‑level experience delivery
- Visitor engagement, clarity, and resonance of stories
- Ability to flex narratives across sectors and client contexts
- Confidence and credibility as the “voice” of the https://jobeax.com/link/JLPBiULlBRZ0FQho Center
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