Resident Engineer – Bhilwara

Location: Bhilwara, Rajasthan

Experience: 1–3 Years

Employment Type: Full-Time

Department: Service & Automation

About the Role

We are looking for a technically skilled and customer-oriented Resident Engineer to manage our local service operations in Rajasthan . The role will involve providing industrial electrical and automation service support, visiting customer sites, identifying new service opportunities, and independently managing the local service office.

The ideal candidate should have hands-on experience in electrical systems, PLCs, VFDs, controls & instrumentation , along with basic customer relationship and sales skills.

Key Responsibilities

1. Service & Customer Support

Provide on-site service support to industrial customers in and around Bhilwara .
Attend breakdowns, troubleshooting, commissioning, maintenance, and service requirements.
Diagnose electrical and automation-related problems and provide practical solutions.
Visit existing and prospective customers to understand their technical requirements.
Identify opportunities for new service, repair, AMC, retrofit, and automation projects.
Prepare basic service reports, technical observations, and customer feedback.

2. Resident Engineer Responsibilities

Act as the local technical representative of the company in Bhilwara .
Manage day-to-day operations of the local service office.
Coordinate customer visits, service calls, manpower, tools, and materials.
Maintain proper records of service activities, customer requirements, quotations, and pending jobs.
Coordinate with the central technical and management teams for project execution and support.
Ensure timely response to customer service requirements.

3. Electrical & Automation Service

Troubleshooting of industrial electrical control panels and machines.
Electrical wiring, panel wiring, and control circuit troubleshooting.
PLC programming, troubleshooting, I/O checking, and basic modifications.
VFD programming, parameter setting, commissioning, and troubleshooting.
Support for substation automation systems and related control systems.
Troubleshooting of control & instrumentation systems.
Support commissioning and testing activities at customer sites.
Assist in electrical and automation retrofit projects.

4. Business Development Support

Develop and maintain relationships with local industrial customers.
Generate leads for service, repair, maintenance, automation, and retrofit requirements.
Understand customer problems and convert technical requirements into service opportunities.
Support the sales team with technical inputs, site visits, and requirement identification.
Follow up with customers for quotations, service orders, and repeat business.

Required Technical Skills

Must Have:

Electrical wiring and troubleshooting
Industrial electrical systems
PLC programming & troubleshooting
VFD programming & troubleshooting
Control panel troubleshooting
Basic controls & instrumentation
Industrial automation systems
Basic understanding of substation automation

Good to Have:

PLC/HMI integration
VFD commissioning
Industrial communication protocols
Electrical panel testing
Preventive maintenance
Retrofit and automation project experience

Soft Skills

Good communication and customer-handling skills
Willingness to travel to customer sites
Problem-solving and troubleshooting mindset
Ability to work independently
Basic sales and business development skills
Good reporting and documentation skills
Ownership-oriented approach
Ability to coordinate with customers, technicians, vendors, and internal teams

Eligibility

Diploma / B.E. / https://jobeax.com/link/2DENLGgQM7whDhaE in Electrical, Electronics, Instrumentation, or related engineering discipline
1–3 years of relevant industrial experience
Experience in industrial automation, electrical service, maintenance, or commissioning preferred.
Candidates who are comfortable working independently in the Bhilwara industrial region will be preferred.

Key Performance Indicators (KPIs)

Customer response and service turnaround time
Number of customer visits and service calls handled
Successful resolution of technical issues
Customer satisfaction and repeat business
New service opportunities generated
Service orders / POs generated from the territory
Quality and timeliness of service reports
Effective management of the Bhilwara service office

Ideal Candidate

The ideal candidate is a hands-on Electrical/Automation Engineer who can independently visit industrial sites, troubleshoot PLC/VFD/electrical problems, communicate confidently with maintenance teams, and gradually develop the Bhilwara territory from both a technical service and business development perspective.

This is not a desk-only engineering role - the candidate will be expected to be actively present in the field, solve customer problems, and build the local service business.

Regional Service Engineer - Bhilwara

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