Job Description
Make your mark by partnering globally to strengthen third-party oversight, build resilient controls, and grow your operations career in a collaborative team.
As a Reference Data Analyst within Network Management Operations and Oversight, you support securities and cash network managers and global financial market infrastructure network managers with end-to-end operational oversight activities. You coordinate across internal partners and external third parties to obtain, validate, and distribute information that enables effective relationship oversight and day-to-day execution. You apply strong judgment, controls focus, and disciplined follow-through to maintain audit readiness and drive continuous improvement.
Job Responsibilities:
- Monitor third-party due diligence workflows through closure, including questionnaire distribution, tracking, follow-ups, and status reporting
- Support onboarding and offboarding activities for agent banks and financial market infrastructures, including closure of oversight-related actions
- Perform negative media screening and credit risk rating support processes in line with established procedures
- Prepare market development communications, periodic market information updates, and senior briefing materials for agent bank engagement
- Maintain relationship inventory, party and reference data, and documentation records, including retention requirements and repository hygiene
- Investigate process gaps, exceptions, and stakeholder queries, documenting root cause analysis and outcomes
- Recommend efficiency enhancements that improve accuracy, reduce breaks, and strengthen controls and governance outcomes
- Partner with data, analytics, and technology teams to support change delivery and user acceptance testing activities
- Participate in ad hoc projects supporting network management and business stakeholders
- Deliver control and governance reporting and support audit, compliance, and regulatory inquiries with well-organized evidence and reconciliations
Required qualifications, skills, and capabilities:
- Hold a postgraduate qualification in finance
- Demonstrate strong communication, interpersonal, and project management skills
- Apply strong analytical skills with a controls and risk mindset, including sound judgment under pressure
- Exercise ownership through disciplined execution and accountability for risk and control outcomes
- Take initiative to proactively resolve issues and support responsible management practices
- Manage deadlines with urgency and accuracy through effective planning, prioritization, scheduling, and monitoring
- Negotiate solutions to challenges and issues in partnership with stakeholders
- Build productive working relationships across functions and levels to achieve results
- Work effectively across a global team and with external parties to coordinate information and documentation needs
- Use Microsoft Excel, PowerPoint, and Word to produce accurate reporting and documentation
- Exhibit strong data handling judgment, including confidentiality awareness, least-privilege mindset, and careful handling of third-party and internal information
Preferred qualifications, skills, and capabilities:
- Bring experience partnering with global stakeholders across operations, compliance, risk, legal, and technology teams
- Leverage experience supporting third-party due diligence and questionnaire administration activities
- Apply developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
- Demonstrate interest in applying new approaches and technologies to improve processes, including the use of artificial intelligence
- Produce clear, well-structured governance materials and reference documentation for key stakeholders
- Strengthen continuous improvement efforts by contributing ideas that enhance controls, reporting quality, and operational execution
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.