Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?
AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.
Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…
Come join the A-Team at AirTrunk, where the cloud meets the ground.
Snapshot
As our Quality Manager in Mumbai you will be responsible for implementing and operationalising the Global Minimum Standard for Quality (GMS‑Q) and the Quality Playbook across all construction activities within their assigned region. This role provides strategic and technical leadership in quality governance, quality assurance, quality control, documentation management, inspections, testing and handover readiness across AirTrunk’s projects delivery lifecycle. The role ensures that all projects regardless of delivery model, geography, or contractor capability adhere to AirTrunk’s global quality requirements, Technical Requirements (TR), Inspection and Test Plan/Checklist standards (ITP/ITC), and statutory regulations. Drives Lesson Learned, proactive quality risk management, consistent reporting, uplift of supply chain capability, embedding of quality systems, and cross‑regional alignment through the GMS‑Q.
Key Responsibilities
1- Quality Governance & GMS‑Q Implementation
- Lead the implementation and continuous improvement of the Global minimum standards across all regional projects, ensuring alignment with global standards, ISO 9001 principles and AirTrunk’s Quality Policy.
- Ensure project teams, GCs, subcontractors and consultants adhere to AirTrunk’s quality governance gates, assurance requirements and documentation workflows.
- Integrate quality expectations into Pre‑Flight and In‑Flight activities, supporting governance reviews, readiness assessments, and quality‑related approvals.
2- Quality Assurance (QA)
- Establish QA expectations with GCs and consultants, ensuring clarity on ITP/ITC requirements, hold/witness points, material verification, commissioning protocols and record management.
- Conduct quarterly quality audits (design reviews, onsite audits, documentation audits, supplier capability assessments) to identify systemic gaps and track corrective actions.
- Drive regional alignment with enterprise systems including Visibuilt, Procore, Smartsheet, DroneDeploy and digital QA tools.
3- Quality Control (QC) & Site Delivery Support
- Oversee inspections, testing, verification and surveillance.
- Ensure the effective implementation of ITPs/ITCs across all trades, identifying non‑conformance trends and systemic issues.
- Support project teams during construction, commissioning and handover phases with specialist quality advice.
- Ensure close‑out of CARs, NCRs and Defects within agreed timeframes and to an acceptable standard.
4- Risk Management & Continuous Improvement
- Maintain and update the Regional Quality Risk Register, ensuring alignment with the Global Quality Risk Register.
- Identify regional recurring issues and ensure lessons learned are developed and communicated.
- Proactively identify emerging quality risks and implement mitigation strategies.
- Undertake quarterly Lessons Learned workshops to capture regional insights, identify recurring issues
5- Documentation, Records & Handover Readiness
- Ensure that all documentation, test results, QA/QC evidence, and handover packages are complete, traceable, and compliant with GMS‑Q, TRs, and customer requirements.
- Support the Document Controllers in reinforcing regional compliance with documentation workflows, systems, metadata requirements and archiving standards.
- Validate the completeness of Quality Records, Manuals, commissioning documentation and customer deliverables.
6- Stakeholder, GC & Vendor Quality Engagement
- Provide coaching and quality capability uplift to GCs, subcontractors, and consultants.
- Partner with Regional Delivery, Engineering, Commissioning, Operations, Design, and Development teams to resolve quality issues and strengthen quality culture.
- Engage with customers as required to demonstrate quality performance and resolve escalations.
7- Regulatory & Standards Compliance
- Ensure all construction activities meet applicable regional statutory, authority and technical requirements (e.g., NCC Australia, BCA Singapore, Japanese Building Codes, Malaysian UBBL, Hong Kong FSD), while maintaining alignment with AirTrunk’s global standards.
- Oversee third‑party inspections and certifications to support regulatory approvals.
8- Reporting & Performance Metrics
- Own regional quality reporting, including weekly dashboards, NCR/defect performance, leading indicators, audit findings, and key risk themes.
- Contribute to the Global Quality Dashboard and enterprise reporting packs.
- Track and report against GMS‑Q compliance levels and quality KPIs.
Qualifications & Experience
- 5+ years’ experience in construction quality, QA/QC management, or technical engineering roles within data centres, critical infrastructure, or large‑scale industrial projects.
- Strong knowledge of ISO 9001 and quality management systems, with experience embedding quality frameworks in fast‑paced delivery environments.
- Proven experience conducting audits, managing ITP/ITCs, overseeing commissioning quality, and driving NCR/RCA processes.
- Familiarity with AirTrunk‑standard systems including SharePoint, Visibuilt, Procore, Smartsheet, and DroneDeploy, or similar QA/QC and construction management platforms.
- Strong understanding of multidisciplinary construction (architectural, civil, mechanical, electrical, fire, ICT, security, structural, hydraulics).
- Excellent communication, problem‑solving, and stakeholder management skills across diverse cultural and technical environments.
- Ability to influence contractors and drive a strong quality culture.
- Experience managing regional portfolios or multi‑project oversight preferred.
The AirTrunk Culture
Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.
The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.
Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.
Now’s your chance to [Grow@Hyperscale](mailto:Grow@Hyperscale).
To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.