Quality Assurance Leader in Ghāziābād, India

Quality Leader
We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. As a Quality Leader, you will be responsible for leading all aspects of Quality Management Systems, Customer Quality, Supplier Quality, Product Quality, and Continuous Improvement initiatives. You will drive quality excellence across manufacturing operations, ensure compliance with international standards, enhance customer satisfaction, and support business growth through robust quality processes and operational excellence.
Quality Management System (QMS)
Lead and maintain Quality Management Systems in compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.
Develop and implement quality policies, procedures, and standards.
Customer Quality Management
Drive customer satisfaction by addressing complaints, warranty issues, and quality concerns.
Lead root cause analysis using 8D, Why-Why Analysis, Fishbone Diagram, and other problem-solving methodologies.
Supplier Quality Management
Monitor supplier performance through quality KPIs and supplier scorecards.
Drive supplier quality improvement projects and ensure compliance with quality requirements.
Identify opportunities for waste reduction, process optimization, and cost savings.
Foster a culture of quality excellence and continuous improvement.
Lead and develop quality teams through coaching, mentoring, and performance management.
Conduct quality awareness programs and training sessions for employees.
Collaborate with cross-functional teams including Production, Engineering, Supply Chain, and R&D.
Ensure quality requirements are incorporated throughout the product lifecycle.
Bachelor's degree in mechanical engineering or related discipline.

• 12-15 years of experience in Quality Assurance and Quality Management within manufacturing industries.
• Proven experience in Customer Quality, Supplier Quality, and Manufacturing Quality.
• Strong knowledge of QMS standards including ISO 9001, ISO 14001, and ISO 45001.
• Hands-on experience with APQP, PPAP, PFMEA, MSA, SPC, Control Plans, and Problem-Solving Tools.
• Experience in leading internal and external audits.
• Excellent analytical, communication, and stakeholder management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Quality Management Systems
Customer & Supplier Quality Management
Time Management
Relevant master's degree, in Mechanical Engineering.
Experience in Power Tools, Automotive Components, Industrial Equipment, or Manufacturing Industries.
Travel & Work Arrangements/Requirements
~10-20% Travel (As and When required)

Stock options (Employee Ownership Program) that align your interests with the company's success.
Yearly performance-based bonus, rewarding your hard work and dedication
Employee Health covered under Medical, Group Term Life & Accident Insurance
Employee Assistance Program
Employee development with LinkedIn Learning
Employee recognition via Awardco