Quality Assurance Engineer in भारत

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality Assurance Engineer based in India. This is a high-ownership QA role focused on ensuring the quality, reliability, and safety of AI-powered products in a fast-moving engineering environment. You will design and scale automated testing across conversational AI, LLMs, RAG pipelines, voice technologies, APIs, and user interfaces. Your work will directly influence whether new releases are ready for customers, with a strong focus on evidence-based quality decisions. You will build and strengthen testing frameworks, evaluation harnesses, and CI/CD quality gates from the ground up. The role combines traditional software quality practices with the unique challenges of testing non-deterministic AI systems. You will collaborate closely with Engineering, Product, and QA teams while taking ownership of emerging quality challenges. This is an ideal opportunity for an experienced QA automation professional who wants to play a key role in shaping AI product quality at scale. Accountabilities - Build, maintain, and expand automated testing for AI-powered voice and chat agents, covering individual conversational turns through complete roleplay and end-to-end flows. - Design and execute tests for LLM output quality, including correctness, consistency, structured outputs, language fidelity, prompt regressions, and other non-deterministic behaviors. - Develop evaluation approaches using LLM-as-a-judge techniques, golden datasets, tolerance-based assertions, and other AI evaluation methodologies. - Validate RAG pipelines, with particular attention to retrieval relevance, grounding, faithfulness, and overall answer quality. - Test voice pipelines, including speech-to-text and text-to-speech accuracy, multilingual behavior, and real-time, low-latency performance. - Automate testing across UI/E2E, API, database, AI-output, desktop, and mobile layers.

- Build and improve CI/CD quality processes, including linting, type checks, automated tests, AI evaluations, coverage gates, and deployment checks. - Own release-quality activities, including regression strategies, early identification of defects, and evidence-based go/no-go recommendations. - Take ownership of existing QA automation suites, improve their coverage and reliability, and establish stronger shared frameworks, tooling, processes, and QA standards. - Support load and performance testing and continuously adapt quality practices as products, priorities, and technical challenges evolve. Requirements - 5+ years of experience as a QA Automation Engineer, including proven hands-on experience testing AI-powered systems rather than only traditional software. - Demonstrated ability to build testing frameworks, QA standards, and CI/CD-integrated automation from the ground up. - Practical experience testing conversational AI, including voice and/or chat agents, in real-world production projects. - Strong understanding of LLMs, prompt engineering, RAG, and approaches for testing and evaluating non-deterministic AI outputs. - Knowledge of voice technologies and pipelines, including speech-to-text and text-to-speech, and experience automating their testing. - Hands-on experience with LLM evaluation or observability tools such as Langfuse, LangSmith, DeepEval, or RAGAS. - Strong proficiency in UI/E2E and API test automation, including tools such as Playwright, as well as experience creating or significantly improving CI/CD pipelines. - Experience with database testing, load and performance testing, and desktop or mobile test automation. - Strong Git practices, basic cloud knowledge, and familiarity with Agile development and sprint-based delivery. - A pragmatic, hands-on approach and the ability to work effectively in fast-paced, rapidly changing environments.