ConverseNow is the leading conversational AI platform for restaurants, automating the process of taking orders across voice channels such as phone, drive-thru and mobile live chat. With cutting-edge technology and a passion for service, we sit at the intersection of Tech, B2B SaaS and Hospitality.
We’ve emerged as an AI and foodservice industry leader, and are enjoying massive growth. Backed by blue chip investors such as CRAFT Ventures (Tesla, Uber, Airbnb, Postmates, Slack), we’ve raised $18M in funding and are gearing up for a series B in the near future. We’re based in Austin, TX, with a remote team distributed across the globe.
We’re looking for a talented QA Engineer with a hybrid skillset consisting of quality assurance and customer service to join our fast-growing team. The ideal candidate would be an independent, problem solver with experience in smoke, regression, and feature testing.
About the role The System Engineer will be responsible for ensuring the quality and functionality of software systems through rigorous testing. This role involves manual and functional testing, as well as API testing using tools like Postman and REST Assured. Key responsibilities - Conduct manual and functional testing ...
... including functional, regression, integration, system, UAT, and exploratory testing. - Collaborate with cross-functional teams including developers, business analysts and clients to ensure product quality. - Communicate effectively with internal teams, clarify requirements, and report on test progress and issues. - Identify, ...
Job Summary: We’re seeking a Quality Analyst (2–3 years exp.) to design and execute test strategies for scalable web applications and APIs. You’ll collaborate with developers and product managers, validate functional and non-functional requirements, and drive automation coverage while ensuring high quality standards. Responsibilities: ...
... to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit ...
... highlights deviations as per the guidelines Performance Evaluation & Feedback - Provide constructive feedback to operations and training teams to improve: - Call quality - Compliance - Collection Effectiveness - Regulatory requirements - Process / Procedural AOI - Identify performance trends and recommend improvement strategies ...
... professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, ...
... Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires ...
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Staples India Business Innovation Hub Private Limited
Role Summary: The Security Analyst should work as a support analyst for the Microsoft Entra ID solution, key delivery outcomes expected from this role are: • Analyze and resolve L2, L3 tickets • Application Onboarding in Entra ID – Standard, out of the box patterns (SAML, OAUTH/OIDC, SCIM) • Application customization – ...
This is a remote position. Job Opening: Data Collection Executive (Work from Home) We have an opening for a Data Collection Executive for a remote/work-from-home position. ? Work Mode: Remote (WFH) ? Fixed Salary: ₹5,000 per month ? Role: Data collection, data entry, and maintaining accurate records. Interested candidates ...
This is a remote position. Job Opening: Data Collection Executive (Work from Home) We have an opening for a Data Collection Executive for a remote/work-from-home position. ? Work Mode: Remote (WFH) ? Fixed Salary: ₹5,000 per month ? Role: Data collection, data entry, and maintaining accurate records. Interested candidates ...