Product Manager - Full Time in Chennai, India

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform.

We are seeking an analytical, customer-obsessed Product Manager (3–5 Years Experience) with a strong background in Product Research and Customer Satisfaction (CSAT/NPS) . In this role, you will sit at the intersection of enterprise customer needs, market intelligence, and product execution. You will act as the champion of the end-user, using qualitative research, data analytics, and direct customer feedback to shape the Hexnode product roadmap and ensure our platform remains the most user-centric UEM solution on the market.

Lead continuous product discovery through qualitative user interviews, quantitative surveys, competitive analysis, and usability testing with global IT administrators.
Design and manage Beta testing programs to validate feature utility and usability prior to full commercial rollout.
Work directly with UX/UI designers and engineering teams in an Agile environment to build intuitive, enterprise-grade workflows.
Define and track key product adoption, engagement, and retention metrics using tools like Mixpanel, Amplitude, or Google Analytics.
Prioritize the product backlog using frameworks like RICE or Kano to balance strategic feature requests with core usability enhancements.

3–5 years of hands-on Product Management experience , specifically within B2B SaaS, enterprise software, cybersecurity, or endpoint management domains.

• Proven track record in Product Research: Deep experience designing research frameworks, conducting user interviews, running usability tests, and delivering actionable qualitative/quantitative insights.
• Strong technical acumen with the ability to understand complex IT workflows, enterprise security, and software architecture.
• Proficiency with analytics and research tools (Mixpanel, Amplitude, Hotjar, Qualtrics, Jira, Figma).
• Prior experience in Enterprise Mobility Management (EMM), Mobile Device Management (MDM), or Cybersecurity.