We are looking for a Presales Engineer Intern who is interested in ELV (Extra-Low Voltage), Physical Security, Networking, and Technology Solutions .
The intern will work closely with the Presales, Sales, and Technical teams to understand customer requirements, research technical solutions, prepare solution documentation, and support the development of technical proposals.
This role is ideal for candidates from Electronics, Electrical, Networking, Telecommunications, Computer Science, or related technical backgrounds who are interested in building a career in technical presales and solution engineering .
Key Responsibilities
1. Technical Research & Solution Support
Assist the presales team in understanding customer technical requirements.
Research CCTV, access control, fire alarm, networking, and other ELV solutions .
Support the team in identifying suitable products and technologies based on project requirements.
Assist in preparing basic technical solution concepts and system configurations.
Learn and understand how ELV and physical security systems integrate with network infrastructure.
2. Technical Documentation & Proposals
Assist in preparing technical proposals, BOQs, product comparisons, and solution documents .
Support the preparation of network and system architecture diagrams .
Maintain technical product information, specifications, and solution documentation.
Assist in preparing presentations and other documents for customer discussions.
3. Networking & Technical Learning
Develop practical understanding of basic networking concepts such as:
LAN/WAN
IP addressing
Switches and routers
Network topology
TCP/IP basics
Basic network troubleshooting
Gain exposure to L1/L2 networking concepts and CCNA-level fundamentals.
Understand how networking is used in CCTV, access control, and other security systems.
4. Client & Team Support
Assist senior presales engineers during client meetings, technical discussions, and product demonstrations .
Understand customer requirements and document key technical points.
Coordinate with sales and technical teams to gather information required for proposals.
Support Proof of Concept (POC), pilot, and solution validation activities when required.
5. Industry & Technology Research
Research emerging technologies in ELV, physical security, networking, IoT, and smart infrastructure .
Compare different products and solutions available in the market.
Prepare brief technical summaries and recommendations for the presales team.
Continuously develop knowledge of security and networking technologies.
Qualifications & Skills
Educational Background
Bachelor's/Diploma degree in:
Electronics & Communication Engineering
Electrical & Electronics Engineering
Computer Science / IT
Telecommunication
Networking
Mechatronics or related technical fields.
Technical Skills
Basic understanding of CCTV and surveillance systems .
Basic knowledge of access control and biometric systems .
Basic understanding of fire alarm / ELV systems is an advantage.
Familiarity with basic networking concepts such as IP addresses, switches, routers, LAN/WAN, and network topology .
Knowledge of AutoCAD, Visio, https://jobeax.com/link/9kURja49ZDcXQ5Yl, or similar diagramming tools is an advantage.
Basic understanding of CCNA concepts is preferred.
Strong interest in learning ELV, physical security, networking, and solution design .
Soft Skills
Good communication and presentation skills .
Strong analytical and problem-solving ability.
Good documentation and research skills.
Proactive and willing to learn.
Ability to understand technical concepts and explain them clearly.
Good coordination and teamwork skills.
Customer-oriented approach.
Comfortable working in a fast-paced and collaborative environment.
What You Will Learn
End-to-end presales and solution engineering processes .
ELV and physical security solution design.
CCTV, access control, and security system integration.
Networking fundamentals and their application in security solutions.
BOQ preparation and technical proposal development.
Technical presentations and client interactions.
Product research, comparison, and solution evaluation.
Exposure to real-world customer projects and deployments.
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