Job Description

Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.

As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.

Job responsibilities

Transaction processing and performing due diligence
Adopt best practices by partnering with other transaction processing teams
Work closely within the team to ensure all the daily activities and checklists are completed
Escalate issues and challenges on time
Actively participate in new projects
Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
Identify and escalate issues in a prompt and timely manner which may impact service
Strengthen and monitor control environment
Ensure all deliverables are completed correctly and issued to clients per timetable
Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules

Required qualifications, capabilities, and skills

Bachelor’s or Master’s degree
Good fresher candidates with Finance understanding of Payments in International markets can be considered
Experience in back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector for a year
Excellent written and oral communication skills
Strong PC skills, including knowledge of Microsoft Office Suite
Should be flexible across APAC/EMEA/WHEM shift and weekend as required to support the client.

Preferred qualifications, capabilities, and skills

Experience with Sanctions, Screening, Due diligence, International Payment Processing Operations, AML-KYC, preferred
Working knowledge of SWIFT and international payment conventions and practices is preferred
Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Payment Lifecycle Specialist

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