At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Accounting & Reporting Manager - AP We are seeking an experienced the Accounts Payable Customer Service Non-Voice Support role involves managing and resolving accounts payable inquiries through digital communication channels such as email and ServiceNow Tool. This position requires strong written communication skills and a keen attention to detail to ensure accurate and timely resolution of issues. The work model for the role is: #LI-Onsite This role is contributing to the Finance Services business Account Payable division in Bangalore, India. Your responsibilities:
Participates in initiatives and projects to continuously improve financial accounting and
reporting processes within Accounts Payable. Processing vendor payments, ensuring accurate tracking and processing. Performing necessary activities (including vendor payments) within the accounts payable area to ensure accurate and timely reporting. Executing analysis and reports as assigned and taking appropriate action as necessary. Compiling with and helping to achieve internal control over financial reporting compliance in accounts payable for applicable templates.
Analyst should be having the end-to-end knowledge on the payment team CARS and should be able to provide the walkthrough with the auditors.
Should be able to work on the payment report by initiating the payment in SAP using F110.
Should be able to work on the excel sheets by formatting and sharing the report to the business user.
Payment analyst should be able to handle the email query and work with the business user over the calls and resolve the payment related query.
Participating in internal control testing and prepares relevant documentation. Ensuring all relevant stakeholders are aware of progress and/or issues to maximize customer satisfaction. Checking invoices to verify that they comply with the fiscal and internal control requirements. Focusing on organizing and coordinating on a task, project or program basis in support of a process or internal team. Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.
Qualifications for the role:
Bachelor's/Master's degree in Accounting, Finance or Commerce.
Freshers with post-graduation or 0 - 1 years of experience with a Degree in Commerce background.
Good communication skills.
SAP knowledge in Accounts payable and vendor payments domain is added advantage.
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