Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Title: Order Processing Analyst
Position Summary:
The Order Processing Analyst will spend majority of their time ensuring the appropriate review and setup of customer contracts into systems of record, executing on accounting control points around invoicing and executing order for invoicing of customer transactions. This role also involves the reconciliation of order, revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc.
Essential Job Functions:
Order/contract setup and review
Manage internal mailbox for invoices that require manual intervention before delivery to the client
Maintaining clients purchase order, address and contact details
Triggering contract commencement dates in the CRM and ERP systems
Collating requests for replacement hardware (MFA tokens).
Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the related teams/parties
Ensure accurate creation and maintenance of orders in the billing platform.
Coordinate with billing teams invoice accuracy, recurring billing setup.
Support month‑end and quarter‑end close activities related to order processing and revenue operations.
Work closely with Sales and other operation teams to resolve order discrepancies and ensure timely processing
Maintain high data accuracy across CRM, billing, and ERP systems.
Monitor order queues and resolve errors promptly.
Support system improvements, automation projects, and workflow enhancements.
Reporting on orders processed.
Maintain SOPs, workflows, and operational checklists for order management.
Address internal and external inquiries related to order status, billing issues, and subscription changes.
Provide support during audits by ensuring documentation accuracy and compliance.
Required Skills:
Ability to work in fast paced environment
Ability to learn systems and process within a public company internal control environment
Experience with Microsoft Excel
Preferred Skills:
Ability to make process improvement recommendations
Microsoft D365 ERP
Experience with Salesforce CRM
Education and Experience:
Bachelor’s degree or Associates degree in Accounting
5+ years relevant experience in Order Management and Billing
Shift Timing
12:00 PM to 9:00 PM for 3 weeks (2 days office)
5:00 PM to 2:30 PM or 3:30 PM (depending on volume) in the 1 st week of each month. WFH this week
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
... to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are seeking a Senior Order Management Analyst to join our Revenue Operations team in Bengaluru. In this role, you will lead the operational reporting, data visualization, and governance ...
Support the Order Processing team for a New York-based Startup! Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them training and support to build the business at their schools. You will join the Order Processing team which handles a very crucial part of the business and is ...
... support for JDE E1 Sales Order Management and Customer Service across the end-to-end Order-to-Cash lifecycle. - Support and optimize: - Customer master - Sales order creation and processing - Order types and line types - Order activity rules - Availability and commitments - Holds and backorders - Order changes and cancellations ...
Support the Order Processing team for a New York-based Startup! Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them training and support to build the business at their schools. You will join the Order Processing team which handles a very crucial part of the business and is ...
... Views, Tables, and Data Dictionary items) independently, without reliance on a separate developer resource. - Configure and maintain JDE S&D setups, including order types, line types, order activity rules, Next Status processing, customer/item master, branch/plant setup, and pricing hierarchies. - Design and validate Advanced ...
This is a remote position. Senior Analyst Position: Senior Analyst Department: Grove Platform Ops Location: Remote Employment Type: Full time About us: LaunchVentures is a business and software consulting company that helps startups, SMBs, and enterprises build and scale digital products across web, mobile, and cloud. About ...
Hyderabad, भारत
View vacancy
HOLLISTER GLOBAL BUSINESS SERVICES INDIA PRIVATE L
... Process knowledge should include product storage, inventory management, order fulfillment and transportation.- Integration knowledge should include connections to order to cash, planning, and finance.- Purchasing : Process knowledge should include purchase order processing, stock transport order processing, inventory management, ...
... operates at a fast pace and is expanding its client base quickly. The core functionality is report archiving, document management and tracking, and workflow processing. What you will be doing This role is assigned cases for the resolution of processing issues and functionality concerns. The support technician will document ...
... an when required. - Analytical and problem-solving skills - Good understanding of Kenan workflow, usage & Telecom billing. - Quality of delivery towards the orders entered in system - Turn Around Time to manage order processing SLAs - Feedback from manager, peers and customers / stakeholders - Initiatives taken towards ...
... Oct' 26 Posted 1 week ago Fresher Job 119 applicants About the job Employment Type: Full-time Neevas is looking for a detail-oriented and creative AI Order Processing & Customer Experience Executive to manage personalised storybook orders from start to finish. Key Responsibilities: 1. Process and manage customer orders for ...