Gratitude Inc
Supply Chain Team Lead / Operations Manager
- Full-time
- Contract
- Operations
Rs 9 lakh p.a.
Bombay, भारत
Vacancy description
Skillyt
Rs 10 - 12 lakhs p.a.
Bombay, भारत
Operations & Supply Chain Manager
Location: Chembur, Mumbai
Work Mode: Work from Office
Employment Type: Full-time
Working Days: Monday to Saturday
Working Hours: 10:00 AM – 7:00 PM
Experience: 2–4 years
Expected Joining: November 2026
Compensation: CTC + ESOPs
About the Role
We are looking for an experienced and hands-on Operations & Supply Chain Manager to manage day-to-day operations across inventory, warehousing, fulfilment, logistics and packaging.
The role involves coordinating with internal teams, manufacturers, warehouse partners and logistics providers to ensure product availability, accurate inventory management and smooth order fulfilment. This is an early-team opportunity for someone who enjoys taking ownership and building efficient operational processes.
Key Responsibilities
1. Inventory Management & Stock Control
Monitor inventory levels across SKUs and maintain accurate stock records.
Coordinate demand forecasts, stock availability and timely replenishment.
Work with internal teams to prevent stockouts and excess inventory.
2. Warehouse, Fulfilment & Logistics
Coordinate with third-party logistics (3PL) and warehouse partners.
Oversee inbound shipments, dispatches, delivery SLAs and returns.
Resolve delivery delays and other day-to-day operational issues.
3. OMS, WMS & Order Operations
Manage order and inventory flows through Order Management Systems (OMS) and Warehouse Management Systems (WMS).
Ensure accurate order, inventory and returns data.
Monitor operational processes and identify discrepancies.
4. Supply, Production & Packaging Coordination
Coordinate with manufacturers and vendors on production and finished goods availability.
Manage secondary and tertiary packaging coordination.
Ensure products are ready for dispatch within planned timelines.
5. Reconciliation & Operational Control
Track damages, returns and inventory discrepancies.
Reconcile differences across warehouse records, logistics data and internal systems.
Maintain operational reports and resolve execution gaps.
Required Skills & Experience
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