Operations Specialist - MIS Executive in Gurgaon, भारत

Actively hiring

Operations Specialist - MIS Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 3,50,000 - 4,50,000 ₹ 3,50,000 - 4,50,000 /year

Experience

1 year(s)

1 year(s)

Apply By

22 Nov' 26

Posted 7 days ago

Job

201 applicants

About the job

Location: Gurgaon
Experience: 1-2 years
Work mode: On-site

The role involves processing and managing utility bill payments through the Bharat Bill Payment System (BBPS). The person will handle end-to-end BBPS transactions, ensure timely bill settlements, resolve payment discrepancies, and maintain compliance.

Key Responsibilities:

1. Process customer bill payment requests via BBPS for electricity, water, gas, DTH,
2. mobile/postpaid, broadband, and other utility categories.
3. Verify biller details, customer IDs, and bill amounts before transaction execution.
4. Monitor transaction status (initiated, pending, success, failed) on the BBPS platform/agent dashboard.
5. Reconcile daily transactions.
6. Handle failed/pending transactions, raise disputes, and coordinate refunds.
7. Maintain transaction logs, generate MIS reports, and support audits.
8. Assist customers/agents with BBPS-related queries, receipts, and payment confirmations.

Skill(s) required

Operations

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

A. Eligibility criteria:

1. Graduate in any discipline.

2. 1-2 years of experience in payments or fintech operations.

3. Basic understanding of digital payment systems (UPI, BBPS, NEFT/IMPS).

4. Proficiency in MS Excel and transaction reconciliation.

5. Good communication and problem-solving skills.

6. Attention to detail and ability to work under transaction deadlines.

B. Skills required:

1. Knowledge of BBPS architecture.

2. Familiarity with payment gateway.

3. Basic troubleshooting for failed transactions.

4. Customer handling and dispute resolution skills.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,50,000 - 4,50,000 /year

Perks

5 days a week Health Insurance

Number of openings

2

About EnKash

EnKash is a next-generation fintech innovation startup building products and services to serve the needs of B2B enterprises. We provide financial solutions to all types of businesses: SMEs, startups as well as large enterprises. Our offerings include corporate credit cards and new-age digital banking. Starting our journey in mid-2017, EnKash has created an impact in the fintech space in a very short period. Through automated travel expense management, consolidating & automating all types of payable & collection, we have eased out B2B payment and financial problems for thousands of businesses across multiple industries. Through our state-of-the-art technology, EnKash has been able to help enterprises with their financial management problems; thereby creating value in the B2B fintech space. We are based out of India, with a presence across Mumbai, Delhi-NCR, Pune, and Bengaluru.

Activity on Internshala

Hiring since April 2025

6 opportunities posted

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