Operations Executive in Pune, भारत

Operations Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,35,000 - 2,75,000 ₹ 2,35,000 - 2,75,000 /year

Experience

1 year(s)

1 year(s)

Apply By

12 Oct' 26

Posted 2 weeks ago

Job

54 applicants

About the job

Key Responsibilities - Operations Executive (Travel Industry)
Handle end-to-end booking operations for domestic and international travel packages.
Coordinate with airlines, hotels, transport providers, visa partners, and other vendors for confirmations and reservations.
Prepare travel itineraries, vouchers, invoices, and travel documents.
Process hotel, flight, train, cruise, and sightseeing bookings as per client requirements.
Ensure timely issuance of tickets and travel-related documents.
Follow up with suppliers for booking confirmations, payments, and service delivery.
Maintain accurate booking records and update CRM/operations systems regularly.
Coordinate with the sales team to ensure smooth execution of customer bookings.
Assist clients with pre-travel requirements, including visa documentation, travel insurance, and travel advisories.
Handle amendments, cancellations, refunds, and rescheduling requests efficiently.
Monitor tour departures and provide operational support during travel.
Verify supplier invoices and reconcile operational expenses.
Negotiate rates and maintain strong relationships with hotels, DMCs, airlines, and other travel partners.
Ensure all bookings comply with company policies and service standards.
Address customer queries and resolve operational issues promptly.
Prepare MIS reports, booking reports, and operational performance reports.
Support the management team in developing and improving operational processes.
Maintain confidentiality of customer and company information.
Ensure high levels of customer satisfaction through efficient service delivery.
Perform any other operational tasks assigned by management from time to time.

#KPI / Performance Indicators:
Booking Accuracy Rate.
Timely Confirmation of Reservations.
Customer Satisfaction Score.
Error-Free Documentation.
Vendor Response & Coordination Efficiency.
Turnaround Time for Booking Processing.
Refund & Cancellation Resolution Time.
Operational Cost Optimization.
Supplier Relationship Management.
Compliance with SOPs and Service Standards.

Skill(s) required

MS-Office Travel Itinerary Making Travel Management

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Pune only

Other requirements

Diplome / Degeree in Travel & Tourism

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,35,000 - 2,75,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,25,000 - 2,50,000 /year

2. Variable pay: ₹ 10,000 - 25,000 /year

Number of openings

5

About Holiday Bookie Private Limited

Holiday Bookie consistently endeavors to enhance travel management programs keeping updated with the latest technology to provide the best services to its clients. We establish unwavering relationships with clients develop extensive knowledge of each traveler and organization's travel needs to cater to the better.

We have set a trend of innovative holiday ideas and tours to provide a world-class travel experience with dedication. We always aim to offer exciting experiences, the best programs, well-planned itineraries and all inclusive tours conducted by professional, experienced, and enthusiastic tour experts.

We are operating in inbound tour packages, outbound tour packages, international and domestic ticketing, MICE, tailor made group tours, adventure tours, educational tours, destination management, hotel and car reservation, passport and visa assistance, travel insurance, and forex services.

Activity on Internshala

Hiring since November 2016

11 opportunities posted

18 candidates hired

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login