About the job

Key Responsibilities-

1. Handle customer queries and concerns through calls, chats, and emails in a professional and courteous manner.
2. Understand customer requirements and concerns, and provide appropriate solutions or guidance.
3. Escalate complex or unresolved issues to the relevant team for timely resolution.
4. Ensure prompt responses and follow up with customers until their concerns are fully resolved.
5. Maintain accurate records of customer interactions, queries, and resolutions for effective tracking and reporting.

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Number of openings

5

About Astrotalk

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.

Activity on Internshala

Hiring since January 2021

2137 opportunities posted

267 candidates hired

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login