Operations Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,80,000 - 5,60,000 ₹ 2,80,000 - 5,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

27 Nov' 26

Posted few hours ago

Job

36 applicants

About the job

KRAVVE is a fresh meat and seafood delivery platform. We deliver fish, chicken, mutton, and other fresh food products.

Key responsibilities:

1. Speak with customers over calls and WhatsApp, answer product queries, and confirm orders.
2. Handle questions about fish varieties, meat cuts, quantities, availability, and delivery.
3. Enter and update orders, customer details, and special instructions in our system.
4. Coordinate with processing, packing, and delivery teams.
5. Track deliveries and keep customers informed.
6. Collect customer feedback, record it in the system, and follow up on complaints until resolved.
7. Reconcile daily orders, payments, rider cash collections, cancellations, and refunds.
8. Maintain daily reports of pending orders, payments, and customer issues.

Skill(s) required

Customer Support English Proficiency (Spoken) English Proficiency (Written) Operations

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Must be comfortable working in a non-vegetarian food business and handling customer queries related to fish, chicken, and mutton.

2. Good communication skills in Hindi and English; Marathi is a plus.

3. Basic computer skills, including WhatsApp, Excel/Google Sheets, and order management systems.

4. Organised, responsible, and able to manage busy delivery hours.

5. Customer support, food delivery, retail, or operations experience preferred.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,80,000 - 5,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,80,000 - 3,60,000 /year

2. Variable pay: ₹ 1,00,000 - 2,00,000 /year

Number of openings

2

About Kravvex Fresh Pvt Ltd

Pune

Kravve is an early-stage premium seafood & meat brand based in Pune. We focus on delivering fresh, clean, high-quality fish, chicken, mutton, and eggs to select residential communities with a strong emphasis on hygiene, transparency, and customer trust. We currently operate through WhatsApp and are in the process of launching our mobile app and website. Our operations are hyperlocal, fast-paced, and hands-on, with customers who value quality over discounts. As a young startup, we work closely as a small team and value ownership, clear communication, and practical execution. This role offers the opportunity to be part of a growing brand at a very early stage and contribute directly to building strong day-to-day operations.

Activity on Internshala

Hiring since December 2025

18 opportunities posted

2 candidates hired

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