Actively hiring

Operations Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,40,001 - 3,60,000 ₹ 2,40,001 - 3,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

2 Nov' 26

Posted 3 weeks ago

Job

128 applicants

About the job

Key responsibilities:

1. Create professional domestic travel itineraries using Microsoft Word, Excel, and CRM systems.
2. Book and coordinate flights, hotels, transportation, sightseeing activities, tours, and other travel services.
3. Research destinations, hotels, routes, attractions, and travel options across India.
4. Understand customer requirements and recommend suitable travel arrangements based on their preferences and budgets.
5. Coordinate with airlines, hotels, transport providers, destination partners, and other vendors.
6. Prepare and verify booking confirmations, travel vouchers, invoices, and other documents.
7. Maintain accurate customer, booking, payment, and vendor records.
8. Provide customer support before and during travel through telephone, email, and other communication channels.
9. Manage booking amendments, cancellations, refunds, and operational issues.
10. Work closely with the sales and operations teams to deliver smooth and reliable travel experiences.
11. Follow up with customers and vendors to ensure all travel arrangements are confirmed.
12. Monitor active itineraries and respond promptly to delays, cancellations, or service-related problems.

Skill(s) required

Customer Support Effective Communication MS-Excel MS-Word Travel Itinerary Making Travel Management Vendor Management

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Delhi only

Other requirements

1. Candidates with a bachelor’s degree, master’s degree, diploma, or certificate course in Travel and Tourism are preferred.

2. Fresh graduates and candidates with up to two years of experience in travel, tourism, hospitality, customer service, or a related field may apply.

3. Candidates should have good knowledge of Indian travel destinations and be comfortable working full-time from our South Delhi office on a six-day working schedule.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,40,001 - 3,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,40,000 - 3,00,000 /year

2. Variable pay: ₹ 1 - 60,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

1

About Great India Travel

Great India Travel is a specialized travel agency crafting personalized and memorable journeys across India for international travelers. We are committed to excellence, creativity, and delivering extraordinary travel experiences. Join our dynamic team to help travelers discover India like never before!

Activity on Internshala

Hiring since May 2025

6 opportunities posted

2 candidates hired

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