Experience: 0–2 Years
Employment Type: Full-time
Industry: Healthcare / Education / Skill Development
About the Organisation
Our client is a growing Healthcare SkillTech and Clinical Education Startup focused on bridging the gap between medical education and real-world clinical practice.
The organisation provides practical, hands-on clinical skill development programs for doctors and healthcare professionals through training programs conducted in clinical environments.
Its programs cover areas such as:
- Ultrasound & Diagnostic Imaging
- Emergency & Critical Care
- Cardiology
- Obstetrics & Gynecology Imaging
- Procedure-based Clinical Skills
The organisation works closely with medical colleges, hospitals, diagnostic centres, faculty members and healthcare professionals to create accessible, practical and industry-relevant learning opportunities.
About the Role
We are looking for an organised, proactive and people-oriented Operations & Admissions Executive to manage student admissions as well as day-to-day program coordination.
The role involves working closely with students, doctors, faculty, hospitals, medical colleges and internal teams to ensure a smooth experience from enquiry and admission through program completion.
The ideal candidate should be comfortable handling multiple responsibilities, communicating with doctors and students, maintaining records and ensuring that programs run smoothly.
Key Responsibilities
1. Admissions & Student Management
- Handle enquiries from doctors, healthcare professionals and prospective students.
- Understand candidate requirements and explain relevant courses/programs.
- Counsel candidates regarding course structure, eligibility, duration, fees and admission process.
- Follow up with leads generated through digital marketing campaigns, including Meta and other channels.
- Convert qualified enquiries into admissions.
- Coordinate the complete admission and fee-payment process.
- Maintain accurate student and admission records in the CRM.
- Share joining instructions, schedules and relevant course information with enrolled candidates.
- Address student queries and provide timely support throughout the admission journey.
2. College & Hospital Coordination
- Coordinate with medical colleges, hospitals, diagnostic centres and other healthcare institutions.
- Communicate with institutional stakeholders and healthcare professionals.
- Schedule meetings and coordinate discussions with potential partner institutions.
- Follow up on ongoing collaborations and partnership discussions.
- Support the team in maintaining strong relationships with institutional partners.
3. Course & Program Operations
- Coordinate with faculty, trainers and clinical partners to ensure smooth program delivery.
- Coordinate webinars, workshops, training sessions and other academic activities.
- Manage participant attendance and course-related documentation.
- Coordinate certificates and completion-related processes.
- Collect participant feedback and identify areas for improvement.
- Ensure students receive timely communication regarding schedules, sessions and program updates.
- Support the team in resolving operational issues during programs.
4. Back-Office & Administrative Operations
- Maintain data using Excel, Google Sheets and other productivity tools .
- Prepare presentations, reports and operational trackers.
- Manage emails, documentation and routine communication.
- Maintain invoices, payment records and other administrative documents.
- Coordinate with vendors and external service providers when required.
- Maintain organised records of students, faculty, programs and institutional partners.
Who Are We Looking For? Essential Qualifications
- Graduate in any discipline.
- Excellent English and Hindi communication skills .
- Confident speaking with doctors, students and senior professionals.
- Strong interpersonal and coordination skills.
- Good organisational and follow-up abilities.
- Comfortable using Excel/Google Sheets, email and basic digital tools.
- Ability to manage multiple tasks and priorities.
Preferred Qualifications
- MBA / PGDM
- Healthcare Management
- Hospital Administration
- Business Administration or related fields
- Prior experience in EdTech, healthcare, admissions, student counselling, program coordination or operations will be an advantage.
Freshers with strong communication and coordination skills may also apply.
Ideal Candidate
We are looking for someone who is:
- Highly organised and detail-oriented
- Confident and professional in communication
- Comfortable interacting with doctors and healthcare professionals
- Good at handling student/customer queries
- Strong in follow-ups and coordination
- Proactive and solution-oriented
- Comfortable working in a fast-paced environment
- Able to take ownership of tasks from start to finish
- Comfortable managing both people-facing and administrative responsibilities