Non Voice Process - Freshers in Marathi, Maharashtra, भारत

Hiring: International Customer Support Executive – Voice & Chat

Location: Airoli, Navi Mumbai
Experience: Freshers to 3 Years
Salary: ₹18,000 – ₹33,000 per month
Shift: US Rotational Shifts
Work Mode: Work from Office
Cab Facility: Two-way cab provided
Joining Bonus: Available

Job Overview

We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have strong communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.

Key Responsibilities

• Handle customer queries through international voice and/or chat support .

• Provide accurate and timely solutions to customer concerns.

• Maintain professional communication and customer service standards.

• Understand customer requirements and resolve issues effectively.

• Document customer interactions and update relevant information in the system.

• Meet process-specific quality, productivity, and customer satisfaction targets.

• Follow company policies, processes, and compliance guidelines.

Requirements

• Education: 12th Pass / Graduate.

• Experience: Freshers to 3 years in customer service, BPO, international voice, chat support, or related roles.

• Excellent English communication skills – verbal and written.

• Comfortable handling international customers.

• Good listening, problem-solving, and interpersonal skills.

• Comfortable working in US rotational shifts , including night shifts.

• Willing to work from the Airoli, Navi Mumbai office.

• Candidates with international BPO/customer support experience will be preferred.

Salary & Benefits

• ₹18,000 – ₹33,000 per month , depending on experience, communication skills, and process.

• Two-way cab facility available.

• Joining bonus applicable as per process/company terms.

• Opportunity to work with an international customer service process.

• Growth opportunities based on performance.

Location

Airoli, Navi Mumbai

Interested candidates can apply now and our recruitment team will get in touch regarding the interview process.