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Vacancy description

Non Voice Process - Freshers in Marathi, Maharashtra, भारत

Devdort

Rs 20000 - Rs 35000 per month

Marathi, Maharashtra, भारत

Hiring: International Customer Support Executive – Voice & Chat

Location: Airoli, Navi Mumbai
Experience: Freshers to 3 Years
Salary: ₹18,000 – ₹33,000 per month
Shift: US Rotational Shifts
Work Mode: Work from Office
Cab Facility: Two-way cab provided
Joining Bonus: Available

Job Overview

We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have strong communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.

Key Responsibilities

  • Handle customer queries through international voice and/or chat support .

  • Provide accurate and timely solutions to customer concerns.

  • Maintain professional communication and customer service standards.

  • Understand customer requirements and resolve issues effectively.

  • Document customer interactions and update relevant information in the system.

  • Meet process-specific quality, productivity, and customer satisfaction targets.

  • Follow company policies, processes, and compliance guidelines.

Requirements

  • Education: 12th Pass / Graduate.

  • Experience: Freshers to 3 years in customer service, BPO, international voice, chat support, or related roles.

  • Excellent English communication skills – verbal and written.

  • Comfortable handling international customers.

  • Good listening, problem-solving, and interpersonal skills.

  • Comfortable working in US rotational shifts , including night shifts.

  • Willing to work from the Airoli, Navi Mumbai office.

  • Candidates with international BPO/customer support experience will be preferred.

Salary & Benefits

  • ₹18,000 – ₹33,000 per month , depending on experience, communication skills, and process.

  • Two-way cab facility available.

  • Joining bonus applicable as per process/company terms.

  • Opportunity to work with an international customer service process.

  • Growth opportunities based on performance.

Location

Airoli, Navi Mumbai

Interested candidates can apply now and our recruitment team will get in touch regarding the interview process.

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