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Job Description

Job Title: Global Mobility System Optimization Specialist

Function: Talent Services (GDS)

Sub Function: Mobility Talent Services

Essential Functions of the Job:

The Global Mobility System Optimization Specialist supports the Global Mobility function’s transformation agenda by enabling scalable, technology-enabled service delivery. The role operates at the intersection of operations, process design, and digital enablement, identifying and delivering system and process optimization opportunities that reduce manual effort, improve data quality, and strengthen end-to-end process reliability. Key responsibilities include developing and enhancing low-code/no-code solutions using the Microsoft Power Platform, designing automated workflows, supporting system upgrades such as AssignmentPro, documenting processes and configurations, and contributing to training and change adoption. Through close partnership with digital, innovation, and operations stakeholders, the role ensures that Global Mobility systems and workflows evolve in line with business needs and operational excellence standards.

Job Summary:

This Senior Associate–level specialist role acts as a core technical enabler of the Global Mobility operating model. The role supports digital transformation initiatives by translating business requirements into intuitive, sustainable, and automation-enabled solutions. By strengthening standardization, governance, and system reliability, the role enables the adoption of AI-enabled capabilities and supports a future-ready Mobility function.

Purpose of the Job:

The purpose of this role is to modernize and optimize Global Mobility systems and processes to support scalable, data-led, and automation-enabled service delivery. The role applies analytical problem-solving to resolve technical and operational challenges, collaborates across functions to align system solutions with business priorities, and ensures solutions are sustainable through documentation, testing, and user enablement. Through these efforts, the role strengthens transparency, consistency, and efficiency across Global Mobility services.

Supervision Responsibilities:

The role has no formal direct reports but provides indirect leadership and technical guidance across the Global Mobility and Mobility Talent Services teams. It supports capability building through informal coaching, mentoring on Power Platform development, and knowledge transfer, while coordinating with stakeholders to shape inputs, timelines, and outputs.

Knowledge and Skills Requirements:

Requires proficiency in Microsoft Power Platform tools (Power Automate, Power Apps), Power BI, SharePoint, and foundational SQL skills. Strong analytical thinking, process improvement capability, and effective communication skills are essential. The role requires adaptability, initiative-driven problem-solving, and the ability to collaborate across diverse teams and time zones.

Other Requirements:

Requires flexibility to work across time zones, agility in adapting to changing priorities, and commitment to continuous learning and knowledge sharing. Strong understanding of EY’s Global Mobility framework and Talent Services strategy is required to align optimization efforts with business objectives.

Job Requirements:

Education:
- Bachelor’s degree in information systems, technology, business, or a related discipline is required.
Experience:
- Experience in system optimization, automation, reporting, or process improvement within Global Mobility, HR, or Talent Services environments.
Certification Requirements:
- No mandatory certifications; Power Platform or analytics-related certifications are considered an asset.

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Mobility System Optimization Specialist

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