At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

AI Business Solutions –AI Engineer Senior Manager:

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking a Senior Manager – AI Engineer to lead strategic AI initiatives and drive the design, development, and adoption of agent-based solutions using Microsoft AI technologies. This role combines deep technical expertise with leadership to scale AI-driven transformation across enterprise functions..

Your Key Responsibilities

Lead the strategy, design, and delivery of AI-powered solutions using Copilot Studio, Azure AI Foundry, and agent-based frameworks.
Drive enterprise-wide adoption of intelligent agents built using Microsoft Agent Framework / Semantic Kernel (Python or C#).
Define architecture standards, best practices, and reusable frameworks for scalable AI solutions.
Collaborate with stakeholders to identify AI use cases and translate business requirements into technical solutions.
Mentor team members and ensure high-quality delivery across AI initiatives.
Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

Strong expertise in Copilot Studio and enterprise-grade AI agent development.
Proficiency in Microsoft Agent Framework / Semantic Kernel (Python or C#).
Extensive experience with Azure AI Foundry and AI/ML ecosystem.
Deep understanding of agent-based architectures, orchestration patterns, and enterprise integrations.
Proven ability to define architecture and lead large-scale AI programs.
Strong leadership, stakeholder management, and strategic thinking skills.
Collaborate with cross-functional teams to integrate AI solutions within enterprise systems and workflows.
Translate business requirements into scalable AI architectures and reusable components.
Ensure solution performance, reliability, and alignment with enterprise security and governance standards.
Ability to work effectively in distributed, onshore–offshore delivery models.

Ideally, you’ll also

The following skills are preferred and add value to the role:

Experience with Power Platform.
Experience with Azure Integration Services.
Experience supporting large transformation or digital modernization programs
Familiarity with testing tools, deployment cycles, and release management practices
Experience working across multiple industries or complex business environments

What we look for

Total Experience: [12+ Years]
Relevant Experience (AI/Agent-based solutions): 1+ Years
Prior experience in client-facing consulting or enterprise delivery engagements.
Degree in BE / https://jobeax.com/link/2DENLGgQM7whDhaE / MCA / MBA or equivalent with relevant industry experience.
Microsoft AI certification is preferred.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment : As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development : From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture : In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits : Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply : If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Microsoft-Pure AI-Senior Manager

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