Microsoft 365/Messaging & Exchange Administrator in भारत

Role Overview : We are looking for experienced Microsoft 365 / Messaging & Exchange Administrators to provide L2/L3 support and manage enterprise messaging environments across Microsoft 365, Exchange Online, Exchange On-Premises, and Hybrid Exchange https://jobeax.com/link/D97KR0fNczjlIZqw Responsibilities : - Provide L2/L3 support for Microsoft 365, Exchange Online, Exchange On-Premises, and Exchange Hybrid environments.- Manage mailboxes, distribution groups, shared mailboxes, resource mailboxes, and collaboration services.- Perform mailbox provisioning, migrations, decommissioning, public folder management, and directory integrations.- Support Exchange, Teams, SharePoint, email, calendaring, and messaging-related applications.- Monitor messaging infrastructure health, performance, and availability.- Manage incidents, service requests, problem tickets, and escalations using ITSM tools.- Perform proactive troubleshooting, root cause analysis, service restoration, capacity planning, and performance tuning.- Support Disaster Recovery (DR) and failover processes.- Build and configure Exchange environments; experience in Exchange environment deployment is an added advantage.- Manage administrative settings for Exchange On-Premises, Exchange Online, ADFS, Directory Synchronization, DAG, Load Balancing, and FIM.- Manage end-to-end Exchange infrastructure and maintain infrastructure hygiene.- Ensure compliance with corporate security policies, SOX controls, audit requirements, and access governance standards.- Manage role-based access controls, privileged account reviews, and audit reporting.- Support email security, encryption, authentication, spam protection, and secure mail flow using TLS.- Install, maintain, upgrade, and support messaging infrastructure and software.- Execute messaging platform changes, testing, deployments, and lifecycle management activities.- Support mail routing, SMTP gateways, spam filtering, and messaging integrations.- Maintain technical documentation, SOPs, runbooks, and knowledge base articles.- Manage Microsoft support cases and coordinate with vendors for issue resolution.- Support and administer Venafi, One Identity, PartnerNet, Poppulo, and ManageEngine.- Track vendor roadmaps and implement required platform enhancements.- Support mailbox-level recovery, retention, archival, compliance searches, and audit requests.- Coordinate with backup teams for backup schedules and restoration activities.- Participate in DR and Business Continuity (BCP) https://jobeax.com/link/L9Nu5AId2ZfIfVFu Technical Skills : - Microsoft 365 Administration / O365, Exchange Online, Exchange Hybrid, Exchange Server / Exchange On-Premises- Microsoft Teams, SharePoint Online, Microsoft Entra ID / Azure AD, Active Directory / Windows Server- PowerShell Scripting, SMTP / DNS, SPF / DKIM / DMARC, Email Security & Compliance- TLS / Secure Mail Routing, Exchange DAG, ADFS / Directory Synchronization, Load Balancing- Disaster Recovery & Failover, ServiceNow / ITSM Tools (ref:hirist.tech)