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Vacancy description

Managing Principal -Project Program Portfolio Mgmt - Portfolio Manager in India, भारत

Capco

India, भारत

Managing Principal – Banking Transformation & Team Leadership (Chennai)

Role Overview

As a Managing Principal at Capco, you will be a senior leader responsible for driving client growth, leading complex transformation programmes, and shaping strategic direction across Tier 1 banking clients. You will combine deep domain expertise, delivery leadership, and commercial acumen to deliver measurable business outcomes.

This role will play a critical leadership role in expanding Capco's footprint in India, working closely with APAC leadership to deliver large-scale banking transformation programmes and build sustainable, high-performing teams. Experience in workforce transformation and operating model optimisation would be advantageous.

Key Responsibilities

Client Leadership & Growth

  • Build and manage C-level relationships across banking clients (WRB, Corporate, Operations, Technology).
  • Support origination and closing large transformation deals (primarily in Operations & Technology).
  • Define and lead account growth strategy, including pipeline development and GTM propositions.
  • Act as a trusted advisor on banking transformation, operational excellence, and workforce strategy.

Programme & Delivery Leadership

  • Lead complex, multi-year transformation programmes across operations & technology.
  • Drive design and implementation of target operating models, including process, technology, and workforce.
  • Ensure delivery excellence through strong governance, risk management, and KPI tracking.
  • Mobilise cross-functional teams (onshore/offshore) to deliver outcomes at scale.

People & Practice Leadership

  • Build and scale high-performing consulting teams in Chennai and broader India.
  • Own capability development and workforce planning and support hiring aligned to growth ambitions.
  • Mentor team and lead capability build across key areas (programme delivery, workforce management, operations).

Commercial & Business Management

  • Drive revenue growth, utilisation, and margin improvement.
  • Write SoWs / manage changes to SoWs as required and manage onboarding for the team.
  • Ensure strong financial governance across engagements (pricing, cost management, delivery efficiency).

Workforce & Operating Model Transformation (Desirable Experience)

Candidates with experience in workforce transformation, workforce management, capacity planning, or operating model optimisation may have opportunities to support related client initiatives.

  • Exposure to enterprise workforce forecasting and capacity planning frameworks.
  • Experience supporting workforce transformation and operating model initiatives.
  • Understanding of workforce management processes, governance, and tooling.
  • Ability to leverage workforce and operational data to inform decision-making.
  • Exposure to workforce supply-demand planning, resource optimisation, and capacity management.
  • Experience presenting workforce insights and recommendations to senior stakeholders.

Experience & Qualifications

  • 15+ years of consulting experience in financial services (banking).
  • Proven senior leadership experience (Director / Managing Principal).
  • Strong experience in large-scale transformation programmes (Ops, Tech, Data).

Domain Expertise

  • Deep expertise in banking Transformation, Operations or Technology.
  • Experience in Target Operating Model design and implementation.
  • Strong understanding of workforce transformation, automation and AI impact.
  • The ideal candidate would also have experience / exposure in Workforce / Capacity Management.

India / APAC Expectations

  • Experience working across global delivery models including India hubs.
  • Strong network within Indian banking ecosystem or GCC environment.
  • Experience building and scaling teams in India.

Leadership & Personal Attributes

  • Strong executive presence and stakeholder influence.
  • Commercial mindset balancing growth and delivery.
  • Strategic thinker with execution focus.
  • Collaborative leadership across geographies.
  • Passion for developing high-performing teams.

Success Measures

  • Delivery quality and client satisfaction.
  • Practice capability build and team growth.
  • Successful delivery of transformation outcomes, including operational efficiency, productivity improvement, and organisational effectiveness where applicable.
  • Revenue growth and margin management.
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