Manager in Pune, भारत

Manager – London Market Specialty Claims Operations

Location

Pune, Maharashtra

Work Mode

Hybrid

Experience

Management-level experience

Function / Domain

London Market / Specialty Insurance Claims

Role Overview

PrimeTalentBridge is hiring a Manager for a multinational client to lead end-to-end claims operations supporting London Market specialty insurance lines. The role requires strong insurance-domain expertise combined with operational leadership, quality management and regulatory awareness.

Key Responsibilities

• Manage end-to-end specialty insurance claims operations.
• Ensure technical accuracy across claims-processing activities.
• Maintain compliance with applicable regulatory and operational requirements.
• Drive operational efficiency and service quality.
• Monitor productivity, quality and turnaround-time metrics.
• Manage escalations and complex operational issues.
• Support continuous process improvement initiatives.
• Coordinate with internal and external stakeholders.
• Coach and develop operations team members.
• Ensure consistent delivery against agreed service levels.
• Strong experience in insurance claims operations.
• Knowledge of London Market insurance.
• Specialty-lines insurance exposure preferred.
• Experience managing operational teams.
• Strong understanding of SLA, quality and productivity management.
• Excellent stakeholder-management skills.
• Strong analytical and decision-making capabilities.

Required Skills & Experience

How to Apply

Interested candidates should apply through PrimeTalentBridge with an updated résumé highlighting relevant experience, current location, notice period, and current/expected compensation.