Manager – London Market Specialty Claims Operations
Location
Pune, Maharashtra
Work Mode
Hybrid
Experience
Management-level experience
Function / Domain
London Market / Specialty Insurance Claims
Role Overview
PrimeTalentBridge is hiring a Manager for a multinational client to lead end-to-end claims operations supporting London Market specialty insurance lines. The role requires strong insurance-domain expertise combined with operational leadership, quality management and regulatory awareness.
Ensure technical accuracy across claims-processing activities.
Maintain compliance with applicable regulatory and operational requirements.
Drive operational efficiency and service quality.
Monitor productivity, quality and turnaround-time metrics.
Manage escalations and complex operational issues.
Support continuous process improvement initiatives.
Coordinate with internal and external stakeholders.
Coach and develop operations team members.
Ensure consistent delivery against agreed service levels.
Strong experience in insurance claims operations.
Knowledge of London Market insurance.
Specialty-lines insurance exposure preferred.
Experience managing operational teams.
Strong understanding of SLA, quality and productivity management.
Excellent stakeholder-management skills.
Strong analytical and decision-making capabilities.
Required Skills & Experience
How to Apply
Interested candidates should apply through PrimeTalentBridge with an updated résumé highlighting relevant experience, current location, notice period, and current/expected compensation.
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