Manager - Trade and Position Management Processor in Bengaluru, India

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager - Trade and Position Management Processor.

In this role, you will:

• Responsible for Trade capture, exception management and service routing of trades to downstream systems along with adding and settlement of cash transactions. Trade Instructions are either received Straight Through Processing through or uploaded manually or through Macros/End User Computing’s to Accounting for instructions received in generic mailboxes from Client / Fund Manager’s. Diagnostics reports are run which includes investigation, handling any exceptions and query resolution within the Performance Level Agreement turnaround time.
• The services include sending for Asset setup to Static Team and resolving queries received in Vortex/ Transaction Lifecycle Management (Reconciliation platform). Cash transactions are specific journals including expenses, fees, monthly interest & Foreign Exchanges. Instructions are received from Internal teams, Clients, Brokers, Fund Managers, Transfer Agency and Custodians. The Team is also responsible for timely Cash exception (cash reconciliation) handling, Input of Journals, re-imbursement and payments, monitoring balances and writing off of small residual balances.
• Enable the operating model followed Globally for institutional clients. Observe all project/migration timelines. Build robust and open business relationships. Conduct monthly Business as Usual calls. Ensure regular minute discussions with Business Partnerss to develop relationship and understand requirements. Be the first point of escalation in resolving issues with the Business Partner on a timely & ongoing basis. Responsible for ensuring that the Trades are processed with quality and signoffs sent within set deadlines. Additional focus on priority clients and strategic approach on valuations should be done keeping the priority clients in mind. 
• Liaise with other process/support verticals (Reconciliations, Pricing, Global Reporting Centre, Training Team, etc.) for the day-to-day process & team management. Meet the Key Performance Indicator threshold. Zero escalation from Business Area/Client. To maintain HSBC internal control standards and support internal/external reviews including the timely implementation of audit points.

• Responsible for ensuring Trade processing operating procedure is followed by management of risks (if any). Continually assess the risks inherent in department processes and procedures. Identify and reduce manual processes for enhanced operational control. Enable and implement technology upgradation. Responsible for ensuring governance on all daily/weekly tracker updated by team. Update all management Market Intelligence by the stipulated deadlines. 
• Additional review of Job-Aid Matrix, Standard Operating Procedures, process notes, checklists and other internal process related documents periodically. Undertake/participate in projects for improvement in delivery quality and/or timeliness. Supervise User Acceptance Testing as and when required. Responsible for ensuring Escalation Matrix is followed as per agreement for both the Business Area as well as Kolkata.

• Timely and accurate publishing of Management Information/Reports. Manage individual team member’s performance through regular monthly discussions and semiannual appraisal discussions. Escalate & resolve staff related issues in consultation with Line Manager. Responsible for increasing the team’s productivity through various process improvement initiatives. Create a strong succession planning / effective cross training to eliminate key person risk associated with self / team members.
• Implementation of change and initiatives through joined up approach. Demonstrate MSS six principles in routine work. The role will demand leading a team of individuals to drive excellent client service within the standard model, of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.

To be successful, you will:

• Bachelor’s/ master’s degree in finance/accounting and 5+ years of relevant Funds administration experience.
• Ability to handle teams and monitor and meet operational goals. Excellent Team Management skills with ability to handle personnel issues and strong team bonding. Should have an eye for detail and a strong analytical mind. Ability to update, manage and analyze Management Information related activities. Efficient Time Management and ability to multi task work and priorities to meet defined deadlines. Effective communication skills. Proactive in implementing and driving solutions.
• Complete understanding of Trade Life Cycle. Understanding of Trade Processing related Activities. Excellent knowledge of Capital Markets and Financial instruments. Excellent knowledge in accounting principles and fundamentals of accounting. Clear understanding of the End to End Fund Accounting Model.  Strong working knowledge on Microsoft Office. Previous experience in performing & reviewing funds in Investment Operations/Accounting & Valuations. Technical excellence and people management expertise to achieve target deliverables combined with the ability to get work done from administrators and / or Subject Matter Experts to achieve target Key Performance Indicators. Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model

• Working knowledge on the Accounting & Valuations and Trade platform like SimCorp Dimension. Good knowledge in investment accounting, investment valuations, fund industry. Knowledge in the use of Bloomberg and/or Reuters. Strong Accounting Concepts with a clear understanding of financial statements. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations.  Ensure strict compliance with processes and guidelines to mitigate risks and prevent business impact. Identifies and addresses exceptions, failures, inaccuracies, or delays that could lead to operational disruptions. Reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements. Adherence to internal controls. Multi-task, with the ability to independently prioritize workload without impacting deliverables.

• The individual needs to be flexible to work shifts, respond to additional business needs if required and work closely across different jurisdictions and cultures. The individual has to keep the team motivated, ensure they perform at their best and work towards increasing the team’s overall performance in terms of productivity & quality. Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with business partners.
• The working environment is professional, and the individual will have to meet the work-related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis. The role will operate within the orbit of the Trade Processing Shell of Funds service’s strategic plan. The role will interface with all other Markets and Securities Services Departments and with HSBC global offices as appropriate.
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***