Manager/Sr. Manager, Engagement - Utility in Jaipur, भारत
Arthan
RemoteWork from anywhere
HybridMix of office and remote
On-siteWork from the office
Full-timeStandard weekly hours
Jaipur, भारत
Role summary
This role is the on-ground anchor for a large-scale digitization and modernization engagement running inside a large state electricity distribution utility. The Engagement Manager owns the day-to-day relationship with the utility, keeps technical deployment on track, and clears the operational and bureaucratic friction that typically stalls this kind of work inside a government-linked organization.
Reports to: Operations leadership
Key responsibilities:
Stakeholder & relationship management
Serve as the primary day-to-day point of contact between the engagement team and utility officials across all operating circles — building working relationships from field engineers up to circle-level and senior leadership
Represent the engagement in periodic reviews with utility leadership; prepare clear, concise progress briefings that sustain buy-in and pre-empt pushback
Read internal utility politics accurately — know which approvals need which sign-off, and which relationships to invest in to keep the engagement moving without escalation
Delivery
Coordinate on-ground deployment of digital monitoring and asset-mapping tools, including geo-tagging of physical infrastructure (poles, transformers, substations, feeders)
Track installation and rollout progress against agreed milestones; identify slippage early and escalate before it compounds into a larger delay
Facilitate and manage the formal approvals required to keep deployment moving — MoUs, data-sharing agreements, site access permissions — chasing these proactively rather than waiting on the utility's own timelines
Support planning and execution of new technical pilots as the engagement expands into additional circles or new asset categories
Training & adoption
Design and run structured training sessions for utility field staff and engineers on new digital tools and processes
Track actual adoption and usage of deployed tools post-training, not just attendance — flag where staff have reverted to old methods and address the root cause
Build simple, repeatable training materials that can be reused as the engagement scales to new teams or circles
Data & problem-solving
Monitor asset-tagging and data-quality progress against engagement targets; identify and escalate systemic data gaps to technical leads
Identify recurring operational bottlenecks — approval delays, staff turnover, resistance to new tools, inconsistent data practices — and propose practical, utility-specific workarounds rather than generic fixes
Requirements
https://jobeax.com/link/RwAqGjJgXL8fHuLv (Electrical/Power preferred); Energy/Policy background a plus but not required
5-8 years of experience in the power sector, DISCOMs, or utility-focused consulting — candidates from conventional power backgrounds (generation, transmission, coal-side) are welcome
Working knowledge of smart grid systems, AMI (advanced metering infrastructure), SCADA, or utility IT/data systems
Demonstrated experience navigating slow-moving, government-linked, or public-sector stakeholder environments and getting things done despite them
Comfortable being deployed on-site full-time, not a remote-first or hybrid-preference candidate
High accountability and follow-through with minimal day-to-day supervision — this role is judged on outcomes delivered, not hours logged or visible activity
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