The purpose of the Commercial Business Analyst role is to contribute to the success of the PepsiCo Foods NA by supporting the Commercial Team. This will include activities such as: collect, interpret, and present data that aids in making informed decisions. He/She is able to transform data into meaningful information that drives business outcomes and improves performance creating more streamlined worked, adding value to end-to-end processes. The analyst will work with members of National and Divisional Customer Teams to achieve growth and profit objectives through effective relationships
Responsibilities
General Responsibilities
Data Collection : Gathers and organizes relevant information from internal and external sources, including sales data, market research, customer feedback support through customer manager, and financial performance
Data Analysis : Proactively identifies trends, patterns, and insights that support making informed decisions
Problem Solving : Analyzes data to identify issues or opportunities and recommends solutions or strategies to address them
Reporting : Drives efficiencies through the development, maintenance, and publishing of reporting tools. Presenting findings to stakeholders through reports, presentations, or dashboards, in a clear and actionable manner
Decision Support : Provides critical insights to management, helping them make strategic decisions or optimize business operations
Visual Aids : Provides support with developing visually engaging PowerPoint slides that effectively communicate key data, insights, and strategies
Communication - Utilizes strong verbal and written communication skills to clearly convey complex information to diverse audiences- including team members, leadership, and sector stakeholders (L07 – Bilingual)
Team Lead - Of 5-7 team members
Key Responsibilities
Collaborates/ Partners with the Business to provide analysis and reporting for upcoming launches (periodic, preparing for Push Weeks)
Create/Develop/Publish reporting tools to assist markets and key accounts with executional opportunities and initiatives
Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs
Collaborates effectively with cross-functional teams (Finance, Retail, Rev Growth Management, etc), providing feedback to achieve project objectives
Complete/ Assist with Forecasts as needed - ensuring adherence to the submission and revision process
Provides post-analysis to identify key learnings to improve on future initiatives
Active attendance in Division/Sector meetings- capturing notes/ updates and occasionally communicating specific feedback as questions arise
Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer build
Be proactive in identifying the root cause of the issue and work towards eliminating them internally
Quick-thinking to provide creative solutions that address needs and concerns
Manage account health and identify opportunities to improve processes
Supply Chain Leadership: Reporting (ADAS, ASAS) and ASN compliance follow-up
Internal Systems Management: SLIC authorization, POG Uploader 2.0
External Systems Management: STIBO system Support: Item Creation and Maintenance, Vendor Catalog Maintenance
Cost Change Process Management: Cost Justification and new cost form uploads (WAG), Cost Maintenance
Customer Wiring Grids (PBNA & FOBO)
ERT Reporting Ownership
Field KAM Troubleshooting: Issues with ordering or receiving, short pays
Product Image Maintenance and Master Item Files
New Item Set up and Catalog Additions
Pricing Systems Management
Troubleshoot issues
Hosts bi-annual trainings on STIBO & cost change processes
Manage SLIC Activation
Manage Selling Initiatives and Product Pushes
Work through scanning & delivery issues
Payment Processing
New Product Authorization
Service Tickets
EDI Collaborative Ordering
Field Team Support
Murphy Pepsi Direct Contact
OOS Tracking
Cooler order/pick up
New store set up
Qualifications
Fluent in English
Ability to operate/execute on their own and work autonomously
5+ years of experience in data analytics and sales experience; preferably with a consumer package good organization.
Bachelor’s in commerce/business administration/marketing or Finance, Master’s degree is a plus
Prior Fast Moving Consumer Goods (FMCG) company experience preferred
Analytical Skills: Ability to develop, understand and translate delivery performance for multiple reports; fluent in building reports based on PY data, forecast as well as be able to balance the budget, invoices and spend for team
Communication: Strong communication skills and the ability to ask detailed questions to get the right detail into reports
Time Management/Organization: Solid capability to manage and prioritize schedule and work independently
Support Systems Literacy: Computer literacy, Excel, Power BI, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems
Strong Change Management Skills: Follow Up, Follow Through, Accountability and Sense of Urgency
Ability to provide new ways of approaching situations and developing new efficient solutions
Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback
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